- Chenega Corporation (Arlington, VA)
- …tracking, and reporting of all support requests. + Provide technical guidance and support to the Help Desk team, escalating complex issues as needed. ... of ITIL framework and best practices. + Experience with Jira help desk ticketing systems and remote support tools. + Excellent communication, interpersonal,… more
- General Dynamics Information Technology (Chantilly, VA)
- …. + Assists in the administration of e-mail systems. + Provides phone and help - desk support for local and off- site users. + Maintains current knowledge ... None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support ,Technical Support **Certifications:** Security CE + - Comptia… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Processes. Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support ( Help Desk ) Analyst to join our team and ... new and current users. + Reviewing work orders from site administrators. + Transforming user requests or requirements into...Active Secret Clearance is required. + Previous DoD customer support / help desk experience is highly… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …. **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential troubleshooting support to our ... configuration management tasks and recommend improvements to ITIL processes. -Document customer help desk SOPs, support instructions for event/incident… more
- Chenega Corporation (Arlington, VA)
- …capabilities with deep technical troubleshooting skills to ensure seamless and reliable client-side support . The **VIP Help Desk Senior (Class)** serves as ... IT experience in lieu of a degree + 5+ years of experience in an IT support / help desk role with Tier II responsibilities + CompTIA Security+ or equivalent… more
- CACI International (Reston, VA)
- …performing the daily check. * Create and update, on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in ServiceNow. * ... Help Desk Specialist Job Category: Information Technology...our Luke Team! You will provide direct hands on support to a mission customer as part of a small… more
- SMX (Fort Belvoir, VA)
- …overseeing the delivery of IT help desk services, managing IT help desk support , ensuring platform reliability and security, and collaborating with ... SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on- site position...other IT leaders to support integration efforts and align operational strategies with organizational… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Specialist, Mid-Level TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, ... Description:** CGI Federal has an exciting opportunity for a Help Desk Specialist within our Intel sector...state-of-the-art capabilities. You will be responsible for providing technical support to users, acting as the first point of… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Problem Solving,Troubleshooting **Certifications:** CompTIA - Security+ ... service and/or support experience working in a Help Desk , Service Desk , or...Analyst + Microsoft Office Specialist * Location: On Customer Site * US Citizenship Required **GDIT IS YOUR PLACE:**… more
- Robert Half Technology (Richmond, VA)
- …10 and other operating systems. Requirements * Significant experience in a Level 3 Help Desk or equivalent technical support role. * Advanced proficiency ... Description We are looking for an experienced Help Desk Analyst III to join...Virginia. In this role, you will deliver high-quality IT support to executive-level staff and other users, ensuring a… more