- JPMorgan Chase (Glen Allen, VA)
- …and ensure targets are consistently met. + Collaborate with departments such as Help Desk Operations, IT, Finance, and Billing to streamline processes and ... resolve customer payment issues and implement best practices that support business growth. With a focus on continuous improvement,...at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions… more
- NTT America, Inc. (Richmond, VA)
- …on the customer service desk , providing third line telephonic, remote and on- site support and problem management. + Included in complex design work, with ... be doing** **Key Responsibilities:** + Interacts with clients on site and remote to meet more complex requirements of...invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …more operating systems. + Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. + Provide ... Required:** None **Job Family:** Systems Administration **Skills:** System Administration,Technical Support ,Troubleshooting **Certifications:** Security+, CE - CompTIA-Security+ CE **Experience:** 1… more
- Amentum (Fort Belvoir, VA)
- …improvements, upgrades, and repairs to ensure all systems are up to date.** **Provide help desk support and technical assistance to system users, escalating ... now hiring an Information Technology Specialist (Journeyman) position in support of Product Manager Force Protection Systems (PM FPS)...GS) at locations both CONUS and OCONUS. The primary site will be US-VA-Fort Belvoir . This project will… more
- Amazon (Arlington, VA)
- …which they perform AWS work. 10012 Key job responsibilities - Provide first line of support to the IT Service Desk Team - Maintain Desktop OS Images/VDI ... apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot),… more
- CBRE (Norfolk, VA)
- …aspects of operations, including preventative maintenance (PM), reactive maintenance, vendor services, help desk operation, soft service delivery where in scope, ... reviews. *Communicate to clients regarding property profiles, emergency preparedness plans, site inspections, facility audits, work order progress, and other related… more
- Clark Construction Group, LLC (Mclean, VA)
- …equipment and videoconferencing, as well as previous working in a fast-paced IT Help Desk or corporate IT environment. **Duties and Responsibilities:** + Triage, ... other vendors, ensuring timely resolution + Coordinate with event stakeholders regarding off- site event equipment selection and layout, and tools and techniques for… more
- CACI International (Chantilly, VA)
- …is looking for a ServiceNow Configuration Management Database (CMDB) Technical Lead to support our DoD customer to implement and maintain an enterprise IT CMDB ... and services to implement and operate an enterprise ITSM solution, enterprise service desk and endpoint management for end user devices to enable the DoD customer… more
- Iron Mountain (Richmond, VA)
- …successful DS program and seamlessly transitioning the customer to field operations and Help Desk support with established escalation procedures. **US ... assets and also extract data from digital content to support customer's business processes. We are seeking a **Senior...and service customers. This training may include report reviews, site reviews, service review, etc + Assists customers in… more
- Koniag Government Services (Arlington, VA)
- …directorates. + Provide direct user support and coordinate with the IT Help Desk for mobile activation issues, SIM swaps, device troubleshooting, or ... a Mobile Device Administrator with a Secret clearance to support **KDS** and our government customer. We offer competitive...lost/stolen incidents on- site M-F. + Coordinate with Telecom Expense Management (TEM)… more