- UIC Government Services and the Bowhead Family of Companies (Arlington, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are available at the… more
- Koniag Government Services (Arlington, VA)
- …technologies. + Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft software ... Services company **,** is seeking a Part time Helpdesk Specialist - Intermediate with an active Secret clearance to...and strategies that govern the planning and delivery of help desk services. + Working knowledge of… more
- CACI International (Arlington, VA)
- …with the management of the overall Tier II team and directly manage Tier II help desk professionals. + Conduct analysis of problems and provide ... Customer Support Specialist Job Category: Information Technology Time Type: Full...CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- … help using Oracle User Productivity Kit (UPK) tool. Ensure DAI Help Desk support contractor staff is trained. Configure Commercial Off-The-Shelf (COTS) ... **Functional Specialist ** **Category:** ERP/CRM/Tools **Main location:** United States, Virginia, Fort Belvoir **Position ID:** J0525-1383 **Employment Type:** Full… more
- KeenLogic (Alexandria, VA)
- …need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests ... Testing + Troubleshooting experience Responsibilities include: + Assist the team with taking help desk calls, emails, and support to team members as needed.… more
- CACI International (Chantilly, VA)
- …IT operations in lieu of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. + ... as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. +...Desk Analyst certification or equivalent. + Microsoft Office Specialist certification or demonstrable proficiency with Office suite. +… more
- General Dynamics Information Technology (Arlington, VA)
- …are our differentiator. As a **F-35 Identity Engineer** with Entra ID experience, you will help ensure today is safe and tomorrow is smarter. Our work depends on a ... information assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO). Our services include program management, enterprise… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …by the BEA, OSD electronic commerce metrics, post-production support metrics, and help desk ticket resolution metrics. Provide Performance Metrics Dashboards. ... Type:** Full Time **Position Description:** We are seeking an ERP Implementation Specialist to join our team, offering unparalleled support, analysis, and research… more
- Serco (Norfolk, VA)
- …the Job Description listed above. + DoD 8140 (formerly 8570) IAT Level II certification required (within 12 months) of employment. **Additional preferred skills and ... Operator, Underwater Acoustics Technician, Acoustic Sensor Technician , Acoustics Specialist , Array Handling Technician, Towed Array Operator, Field Technician,… more
- Lincoln Financial (Richmond, VA)
- …delivery, and operational tasks within a core infrastructure organization. This specialist position will perform and deliver on routine data protection ... work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, problem… more