- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information...a small team that provides Tiers 1, 2, and 3 level support. You will be the primary point of contact ... Travel Required: None Type of Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke Team! You will provide direct hands on support to a… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem ... provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support,...complex hardware, software, and network issues. The Tier 2 Specialist collaborates closely with Tier 1 technicians, Tier 3… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic ... issues to support ticket creation and assignment per tier level . + Follows up with customers and track resolution...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,Problem Solving,System Administration,Technical Support,Troubleshooting ... differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional...+ Use the ticketing system to: + Proactively check help desk queue for new emails and… more
- Rocket Software (Richmond, VA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist is a critical operational role within Rocket' Software Global ... transactions. This role serves as a foundational position within the Deal Desk career path, providing opportunities to develop skills, gain experience, and… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... Type:** Full Time **Position Description:** The DAI Helpdesk Support Specialist (Journeyman will be responsible for providing comprehensive operational and… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve ... issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ensure service level agreements are met… more
- Amentum (Dahlgren, VA)
- Amentum is seeking Entry Level IT Operations Support Specialist to join our team. In this role, you will be heavily focused on providing entry level IT ... duties include:** + Effective and efficient problem solving, collaborating with the help - desk to resolve on-site technical issues, fostering open communication… more
- TekSynap (Springfield, VA)
- …aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist /Service Desk Lead to join our team supporting a government ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk … more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 37828 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...cutting-edge technology and take your career to the next level ! Chenega Agile Real-Time Solutions (CARS) was created with… more