- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice...user through a series of steps todetermineproblem and classify level , priority and nature of the problems and systems.… more
- General Dynamics Information Technology (Chantilly, VA)
- …networked storage * Preferred Certifications: + CompTia Security+ HDI Customer Help Desk Analyst + Microsoft Office Specialist * Location: On Customer Site * ... **Req ID:** RQ204581 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help … more
- General Dynamics Information Technology (Arlington, VA)
- …There is no challenge we can't turn into opportunity. And our work depends on a Help Desk Specialist joining our team to support the National Guard ... Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,Problem… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... help using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf (COTS)… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …for improvements to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help ... **Oracle Training Specialist ** **Category:** Business Consulting, Strategy and Digital Transformation...related to Oracle DBA event/incident resolution. -Supports DAI production help desk tickets, ensuring mitigation and closure… more
- CACI International (Arlington, VA)
- …and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide ... Customer Support Specialist Job Category: Information Technology Time Type: Full...system by Army end users. You will oversee other Help Desk Analysts and assist with day-to-day… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 37052 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...cutting-edge technology and take your career to the next level ! Chenega Agile Real-Time Solutions (CARS) was created with… more
- Exeter Government Services, LLC (Newport News, VA)
- …This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring will be afforded to applicants ... Information Systems Training Specialist - Intermediate Labor Category: Information Systems Training Specialist - Intermediate Location: Fort Eustis, Virginia… more
- General Dynamics Information Technology (Chantilly, VA)
- …products or services. + Record events, problems, status information, and resolutions in the help desk system. + Potentially, surge to assist with manual testing ... **Req ID:** RQ204186 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...GDIT, people are our differentiator. As a Technical Support Specialist , you will help ensure the mission… more