- GovCIO (Columbia, MD)
- …and tasks simultaneously requires strong organizational skills + Familiarity with CRM systems, help desk ticketing systems, and other relevant software. + The ... **Overview** GovCIO is currently hiring for a Client Support Specialist to analyze issues, identify root causes, and implement solutions to ensure client… more
- Amentum (Washington, DC)
- …evolving user base requirements * Track and manage operational metrics * Provide help desk support for critical and non-critical user tickets **Requirements:** * ... As a Top Secret cleared Information Systems Training Specialist for this program, you will be working...or past work may be used to show the level of experience needed to perform at this … more
- NCR VOYIX (Annapolis, MD)
- …institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems. Our customers are ... your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is...have current Active DOD Security Clearance at the Secret Level or higher + Knowledge of IT operations in… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Senior Computer User Support Specialist to support our USSS Network Operations and Security Center (NOSC) proposal. ... **Qualifications** + Bachelor's with 5-8 years of IT Service Desk support experience (or commensurate experience) + Clearance Required:...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Fairfax, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk -side support, ... can't do it alone. We need great people to help us do great things - for our customers,...history (past 7 years) + Verification of your highest level of education + Verification of your employment history… more
- Amentum (Washington, DC)
- …level . A typical day in the life on this program involves: - Provide Help Desk support for escalated tickets - Optimize the workplace through administrative ... basis. You will be responsible for creating and maintaining new Service Level Agreements. Identify gaps in workflow processes and present plausible solutions to… more
- Supreme Court of the United States (Washington, DC)
- …training, technical support, problem-solving and general assistance to system users in a " Help Desk " type environment. The incumbent is expected to react calmly ... candidate must possess the following knowledge, skills and abilities: Hands-on working- level knowledge of technology products, HP computers and peripheral equipment… more
- TekSynap (Silver Spring, MD)
- …and resolve routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other available information ... resources. + Provide incident and problem management for all issues reported to the Help Desk by creating, updating, and managing requests. + Meet First Call… more
- Amentum (Annapolis Junction, MD)
- …may include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 2 software ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …by the BEA, OSD electronic commerce metrics, post-production support metrics, and help desk ticket resolution metrics. Provide Performance Metrics Dashboards. ... Type:** Full Time **Position Description:** We are seeking an ERP Implementation Specialist to join our team, offering unparalleled support, analysis, and research… more