- CACI International (Reston, VA)
- Help Desk Tier 2 Specialist , Journeyman Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... CACI has an excellent opportunity for an experienced, self-directed **,** ** Help Desk Tier 2 Specialist , Journeyman** . This position is in support of a… more
- UIC Government Services and the Bowhead Family of Companies (Arlington, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite....monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support for… more
- General Dynamics Information Technology (Arlington, VA)
- …F-35 support team in Arlington, VA. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provides first- tier software, hardware, and printing ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT....Experience:** + 5 years of directly related experience supporting help desk Tier 1, … more
- CACI International (Reston, VA)
- Help Desk Specialist Job...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3 ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...supporting systems for visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution. * Support… more
- CACI International (Ashburn, VA)
- …* * * **The Opportunity:** CACI's Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and Border Protection (CBP) ... Service Desk Specialist Job Category: Information Technology...knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident,… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- ENS Solutions (Springfield, VA)
- …Accurately logs and tracks open tickets, maintains clear documentation, and learns help desk protocols and escalation procedures while gaining foundational ... Provides initial technical support, addressing routine user inquiries and basic troubleshooting ( Tier 1). + Escalates more complex or unresolved issues to mid-level… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... actionable service catalog and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on… more
- Koniag Government Services (Arlington, VA)
- …technologies. + Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft software ... Services company **,** is seeking a Part time Helpdesk Specialist - Intermediate with an active Secret clearance to...and strategies that govern the planning and delivery of help desk services. + Working knowledge of… more