- CACI International (Arlington, VA)
- …integrated personnel and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. ... Customer Support Specialist Job Category: Information Technology Time Type: Full...overall Tier II team and directly manage Tier II help desk professionals.… more
- TekSynap (Springfield, VA)
- …supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk Administrator. The position can execute all tier 1 and 2 service ... aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist /Service Desk Lead to join our team supporting a government… more
- Exeter Government Services, LLC (Newport News, VA)
- …development effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring will be ... Information Systems Training Specialist - Intermediate Labor Category: Information Systems Training Specialist - Intermediate Location: Fort Eustis, Virginia… more
- KeenLogic (Alexandria, VA)
- …be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests for ... the agency Tier III team. + Perform help desk support for a variety of...customers and get immediate action started by the appropriate specialist . + Candidates may be asked to provide input… more
- CACI International (Chantilly, VA)
- …IT operations in lieu of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. + ... as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. +...Desk Analyst certification or equivalent. + Microsoft Office Specialist certification or demonstrable proficiency with Office suite. +… more
- General Dynamics Information Technology (Chantilly, VA)
- …products or services. + Record events, problems, status information, and resolutions in the help desk system. + Potentially, surge to assist with manual testing ... We are seeking a talented and motivated Systems Operations Specialist to provide tier 1 application helpdesk...or work experience. + **Required Experience:** 5+ years of help desk experience + **Security Clearance Level**… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and… more
- Lincoln Financial (Richmond, VA)
- …delivery, and operational tasks within a core infrastructure organization. This specialist position will perform and deliver on routine data protection ... all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident,… more