- Trustco Bank (Schenectady, NY)
- …technical procedures, issues, and resolutions for future reference and training. + Work with help desk tickets to resolve user issues in a timely and ... No **SUMMARY:** The Junior System Administrator is responsible to assist the Senior System Administrator and Chief Technology Officer and the Bank with adjusting,… more
- Independent Health (Buffalo, NY)
- …claims for processing accuracy. Participate as the Detective of the Day to handle help desk issues. Escalate all unresolved issues to the Pharmacy Systems ... all lines of business. Attend assigned MOD review meetings, test and/or review SR 's assigned for MOD implementation and assist with installation tasks on MOD night.… more
- NBC Universal (New York, NY)
- …master data maintenance, invoice processing, disbursements, vendor reconciliations, aged AP items and Help Desk . + Oversight and governance of the BPO provider ... AP VP and AP Global Process Owner (GPO) to help deliver on the strategic agenda of Global AP....escalations related to major stakeholders including Treasury, IT and Senior Leadership. + Proactively monitor and anticipate changing business,… more
- Insight Global (New York, NY)
- …but are not limited to: Internal Enablement (40%) * Act as the AI " help desk ": answer questions, troubleshoot issues, guide prompt engineering, and facilitate ... a foundational role in our newly created Data & AI Business Unit, where you'll help establish AI standards and practices from the ground up to drive innovation in… more
- Deloitte (New York, NY)
- …ranging from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full-service use case development and dashboards + As a ... face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and… more
- City of New York (New York, NY)
- …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...ticket data, with the ability to report out to senior managers and legal colleagues in urgent situations that… more
- MTA (New York, NY)
- …servers, and storage area networks. + Work with database administrators, network administrators, help desk staff, and other IT technical resources to coordinate ... the technology in the MTA environment. + Guide less senior technicians and staff in the performance of their...skills. + Demonstrated experience providing technical direction to less senior staff members. + Strong people skills and proven… more
- MTA (New York, NY)
- …servers, and storage area networks. + Work with database administrators, network administrators, help desk staff, and other IT technical resources to coordinate ... the technology in the MTA environment. + Guide less senior technicians and staff in the performance of their...technical solutions and standards. + Demonstrated experience guiding less senior technicians and staff in the performance of their… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... design or Agency financial systems. The Lead Systems Architect is a senior technical advisor to Finance Office management for reworking business processes and… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... design. Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT… more
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