- New York State Civil Service (Troy, NY)
- …assessments, statistical analysis and auditing, training development and delivery, and help - desk style support alongside a team of court/management analysts, ... NY HELP No Agency Court Administration, Office of Title...Court Analyst Base Salary: $84,659QUALIFICATIONS: One year in the Senior Court Analyst title; or Bachelor's degree from an… more
- City of New York (New York, NY)
- …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...ticket data, with the ability to report out to senior managers and legal colleagues in urgent situations that… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... FOR 6.1.9 TITLE CHANGE Under general supervision of the Senior Director of Systems Development & IT Support, (Computer...Access and any other tools as deemed by the Senior Director; conduct quality assurance of reports and testing… more
- City of New York (New York, NY)
- …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's ... schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability (only...unresolved issues, with the ability to report out to senior leaders and legal colleagues in urgent situations that… more
- WMCHealth (Poughkeepsie, NY)
- …stocked. Escorts patient to ED, placing patient in bed. Reports problems with system/PC to Help Desk . + Places thermal ID band on patient in accordance with ... patients, documenting all pertinent information. Identifies and refers potential problems to senior staff Eg: body in morgue over 24 hours, death certificate not… more
- CUNY (New York, NY)
- …day-to-day support for users of instructional systems - May supervise a College help desk related to academic technology, supervising and training staff - ... including academic momentum and developmental education reform. Reporting to the Senior University Director for Academic Advisement Initiatives and will collaborate… more
- CUNY (New York, NY)
- …with other OIT professionals, including systems administrators, network administrators, help desk analysts, security administrators, and third-party vendors. ... or a related field. + At least six (6) years of experience in senior development or technical leadership roles. + Proven track record of managing Agile development… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... product quality of DDC developed software solutions. Under the direction of Senior Project Management staff, and with latitude for independent initiative and… more
- City of New York (New York, NY)
- …assist end-users by troubleshooting hardware and software issues and respond to and resolve help desk tickets in a timely manner. - install, configure, and ... collaborate with project teams to ensure project goals are achieved. - work with senior IT staff in Cyber Security to implement system upgrades and patches to ensure… more
- Amazon (New York, NY)
- …focus on the customer, you've come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating, recommending, ... seeking a Technical Account Manager (TAM) for the Supply Desk team. In this role, you will partner with...best practices. - Build robust and complex SOPs which help bring solutions to stakeholders and customers - Engage… more