- CACI International (Arlington, VA)
- …personnel and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate ... system by Army end users. You will oversee other Help Desk Analysts and assist with day-to-day...(eg, Tier III) support as appropriate and partner with senior functional resources and developers to resolve problems. +… more
- Estes Express Lines (Richmond, VA)
- …Loader + Experienced with Oracle tools, Journeys, Connections, Design Studio, Page Composer, Help Desk , Dynamic Skills, Me, Grow, or Communicate, + Be familiar ... **Job Summary:** As a Senior Technical Engineer, you will be part of...work with team members of various experience levels. + Help create and implement enterprise reporting strategy in collaboration… more
- ADP (Norfolk, VA)
- …Compliance, and other departments with assistance with HR best practices, knowledge of Help Desk products including scope of services, and other requests as ... content, resource library, tools and templates of the HR Help Desk and its websites + Provide...dealing with a broad range of HR issues at senior levels of organizations preferred. + Knowledge of Microsoft… more
- Steampunk (Mclean, VA)
- …ID, Exchange Online, and Enterprise Apps + **3+ years** managing or mentoring support/ help desk teams + Strong expertise in **Endpoint Management (Intune/MEM)** ... Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/6657/ senior -it-devops-engineer/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the right job?**… more
- CVS Health (Richmond, VA)
- …Commercial Product organization by maintaining the integrity of key enrollment applications in help desk , testing activities and project work for Springboard & ... **Required Qualifications** + At least 1 year of experience in IT Help Desk and/or Health Insurance supporting escalation calls and product troubleshooting. + At… more
- ManTech (Chantilly, VA)
- …limited to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior ** **IT Systems Administrator** to join our team...with Windows and Linux operating systems. + Experience providing help - desk end-user support for common desktop and… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in providing… more
- DMS International (Virginia Beach, VA)
- …+ Assisting users with general computer problems and coordinate with the NMCI Help Desk and Base Operations personnel when additional assistance is required, ... problem resolutions that involve routine operations and work with senior specialists on more complex problems. + Possess a...users with general computer problems and coordinate with NMCI Help Desk and Base Operations personnel when… more
- M. C. Dean (Norfolk, VA)
- …design + Provide tier II/III support for customer issues reported through the help desk + Proper documentation of system programming Responsibilities include but ... networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation....and tuition reimbursement. + Open and transparent communication with senior leadership as well as local office management. **We… more
- TekSynap (Springfield, VA)
- …infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities for the ... include: CCNP, CCDP, or CCIE + Ten (10) Plus years of SENIOR LEVEL EXPERIENCE administering enterprise infrastructures in large enterprises. + Working knowledge… more