- TEKsystems (Syracuse, NY)
- …the IT service management platform Skills Service desk , Help desk , Windows 10, Troubleshooting, Phone support , microsoft office, Office 365, Support ... Call center, software support , break/fix Top Skills Details Service desk , Help desk ,Windows 10,Troubleshooting,Phone support ,microsoft office,Office… more
- GMHC (New York, NY)
- …values. Essential Job Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests ... follow-through and attention to detail. + Accurately document all Help Desk actions and user interactions in...and Software Support + Configure, deploy, and support desktops, laptops, tablets, smartphones, desk phones,… more
- Heritage Christian Services (Rochester, NY)
- …compensation at the time of posting Responsibilities + Provide prompt and courteous walk-up support at the help desk , ensuring every staff member feels ... Overview The Help Desk Associate will serve as...Overview The Help Desk Associate will serve as a friendly, professional...welcomed and supported. + Respond to support requests via telephone, voicemail, email or in person.… more
- New York State Civil Service (Rochester, NY)
- …to assess the performance of help desk personnel. They ensure that help desk personnel provide support in accordance with established processes and ... five (5) years of related technical experience in a help desk or technical environment; or An...projects. They oversee the work of help desk personnel in order to provide support … more
- Brooklyn Defender Services (Brooklyn, NY)
- …serve the people we represent, their families and communities. The Help Desk Associate provides front-line technical support to BDS users by responding to ... Brooklyn Defender Services (BDS) seeks a Help Desk Associate to join the...by users through multiple channels: voice, email, IM, etc. Support includes but is not limited to: documenting all… more
- Eastman Kodak Company (Rochester, NY)
- … end user computing laptops and desktops 40% *Provide exceptional end user service and help desk support 30% *Securely automate end user computer processes ... the team. Your team will provide services related to help desk services, laptop / desktop provisioning... services, laptop / desktop provisioning (installation, configuration and support for Windows operating systems), onboarding / leaver … more
- Mixlab (New York, NY)
- …on individual qualifications, certifications, experience, and skillset. Responsibilities: + Provide help desk support for end-user requests, assisting ... supplies & equipment About You: + You have 1+ years of experience working in a help desk or IT tech support role, supporting Windows and Mac endpoints in a… more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed ... performing technical activities related to application development, data center operations, help desk support , and application integration in accordance with… more
- Robert Half Technology (Jamaica, NY)
- …operation of our IT systems, including servers and networks, while providing Level 2 Help Desk support and training to other departments. Your ... Directory, Dell Technologies, Citrix Technologies, and Windows 10. * Previous Help Desk experience and additional certifications are advantageous. Technology… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …+ Assist in the completion of prior authorization reviews as needed + Provide Help Desk support , where appropriate, for questions regarding prior ... programs + Assist with the day-to-day operations of the ProAct Help Desk + Perform other duties as assigned **Qualifications** **Educational Requirements:** +… more
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