- Amentum (Batavia, NY)
- …your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support , assisting with hardware and software troubleshooting and ... leave. **Minimum Requirements:** + Associates Degree, and at least 1 year of IT help desk support experience + Or High school diploma/GED, and at least 3… more
- Heritage Christian Services (Rochester, NY)
- …compensation at the time of posting Responsibilities + Provide prompt and courteous walk-up support at the help desk , ensuring every staff member feels ... Overview The Help Desk Associate will serve as...Overview The Help Desk Associate will serve as a friendly, professional...welcomed and supported. + Respond to support requests via telephone, voicemail, email or in person.… more
- Global Elite Group (Garden City, NY)
- …the critical link between our IT support team and employees, acting as a help desk resource and providing hands-on technical support and desktop ... a proactive and customer-focused mindset, and proven experience in IT help desk or technical support environments. Duties/Responsibilities: + Serve as… more
- NYS Housing Trust Fund Corporation (New York, NY)
- …an eagerness to learn new systems. + Experience working as an IT help desk technician or in a similar customer support role + Experience using Emphasys ... to use Elite. A centralized team of state staff based in New York City provide Help Desk assistance to those users. HCR seeks a qualified help desk … more
- City of New York (New York, NY)
- …Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general ... direction, the Help Desk Level 1 Representative will serve as the "front-line"...Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and… more
- New York State Civil Service (Rochester, NY)
- …to assess the performance of help desk personnel. They ensure that help desk personnel provide support in accordance with established processes and ... four (4) years of related technical experience in a help desk or technical environment; or An...projects. They oversee the work of help desk personnel in order to provide support … more
- Eastman Kodak Company (Rochester, NY)
- … end user computing laptops and desktops 40% *Provide exceptional end user service and help desk support 30% *Securely automate end user computer processes ... the team. Your team will provide services related to help desk services, laptop / desktop provisioning... services, laptop / desktop provisioning (installation, configuration and support for Windows operating systems), onboarding / leaver … more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed ... performing technical activities related to application development, data center operations, help desk support , and application integration in accordance with… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …in preparation, organization, and communication regarding prior authorization requests. + Provide Help Desk support , where appropriate, for questions ... + Assist with the day-to-day operations of the ProAct Help Desk when needed. + Responsible for...to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations,… more
- Brennan Center for Justice (New York, NY)
- …the IT and Security team with day-to-day cybersecurity operations and monitoring. + Support help desk functions, including troubleshooting technical issues ... work independently as well as collaboratively within a team. + Prior help desk , IT support , or cybersecurity experience (internships, coursework, or personal… more
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