- Albany Medical Center (Albany, NY)
- …service experience for all Albany Med employees during their interaction with the Albany Med Help Desk . The Tech Field Support acts as a liaison between ... America) Salary Range: $51,755.37 - $77,633.06 The Tech Field Support provides onsite and remote support for...will take ownership of issues escalated to them by Help Desk Techs and work to resolution… more
- Ricoh Americas Corporation (Albany, NY)
- …for technical support and customer service excellence. . Prior experience in IT Help Desk Support , preferably with exposure to both application and ... point of contact for ensuring the seamless operation and support of RICOH managed devices across a designated geographic...looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.… more
- MTA (Brooklyn, NY)
- …- Learn basics in Transit operations and construction - Interact with end Users. Provide help desk support and trouble-shooting support - Opportunity to ... progress, construction activities, employee assignments, and schedule. Assignment will help managers improve operations. RESPONSIBILITIES: - Learn and apply… more
- TEKsystems (Rochester, NY)
- …business products, services and policies - Medical terminology is desirable Skills Customer service Help desk Support Customer support Medicare Medicare ... policies and procedures, performs a variety of administrative and member support tasks. Responsible for contributing to meeting and/or exceeding the service… more
- Fedcap (New York, NY)
- …to the subcontractor sites, when necessary, to review equipment and program quality. + Provide help - desk support to the staff working in the field in Single ... the field, including eligibility criteria and the application processes for both, to help guide staff, and troubleshoot any potential issues. + Perform other duties… more
- City of New York (New York, NY)
- …We are seeking a Help Desk Associate. The Help Desk Associate will provide top-notch technical support and ensure all clients receive the highest ... quality of service. The Help Desk Associate must have excellent communication...browsers. - Providing remote desktop, laptop and VPN connection support for DOB's staff participating in the Work from… more
- City of New York (New York, NY)
- …to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... are not limited to the following: - Triage and support all application and connectivity issues. - Provide telephone,...- Create and manage assigned tickets using the KACE help desk system or similar system. -… more
- SUNY Morrisville (Morrisville, NY)
- …functionality. + Assist with upgrades, system design, and recommendations for improving AV setups. + End-User Support ( Help Desk - our Tier 1 Support ): + ... of experience working with professional grade audiovisual equipment and/or service desk computing support . Additional Information: SUNY Morrisville is committed… more
- Insight Global (New York, NY)
- …. Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but is expected that this ... help as well. Since this is a 365 desk there will be some holidays that the analysts...year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1-2+ years)… more
- Comcast (New York, NY)
- …business risks + Based on that same tiering, standardize the level of Deal Desk support to be provided, such as proposal structure, modeling, internal approval ... with subsequent deal performance tracking + Expand the Deal Desk 's support to additional internal customers across...to meet the needs of your reality - to help support you physically, financially and emotionally… more
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