- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... support for hardware and software computer systems and peripherals. Support and set up audio/visual equipment, computers, and Laptops in several conference… more
- City of New York (New York, NY)
- …driving best practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central service and support team, responding to ... manager and liaison for various initiatives, as necessary, across the agency in support of the Service Desk unit. PREFERRED SKILLS Demonstrate competency and/or… more
- MTA (New York, NY)
- … Analysts to understand workflows and identify process gaps. 7.Handle Service Desk calls and provide client support under guidance. 8.Process Self-Service ... Technology & Engineering Fellow , IT Service Desk Job ID: 12469 Business Unit: MTA Headquarters... is the primary point of contact for technical support for MTA employees and contractors across seven (7)… more
- SUNY Upstate Medical University (Syracuse, NY)
- …source and dispatch additional support resources as required. Document all Help Desk calls received. Maintain accuracy of call database. Follow-up with ... a fast paced environment requiring advanced troubleshooting skill for first level phone support including but not limited to PC support , networking, hospital… more
- City of New York (New York, NY)
- …while documenting and partnering with other units to resolve any issues. Service Desk 's support inhibits task completion and the overall success of critical ... Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services...levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to… more
- Robert Half Technology (Rochester, NY)
- Description Olivia Quinlan from Robert Half is hiring for a skilled Help Desk Analyst II to join our team in Brockport, New York. This role involves providing ... technical support to over 2,600 users across 200+ locations, ensuring...systems. Requirements * At least 2 years of desktop support experience in a Microsoft network environment. * Proficiency… more
- Mozaic (Waterloo, NY)
- …Strong Community Join Our Growing Team! Mozaic is searching for an Information Systems Help Desk Technician to join our growing team of professionals! Technician ... Maintain and troubleshoot computer hardware, applications, and peripheral equipment to support staff or contractors as needed. Collaborate with agency staff and… more
- Amazon (New York, NY)
- …focus on the customer, you've come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating, recommending, ... seeking a Technical Account Manager (TAM) for the Supply Desk team. In this role, you will partner with...deal related issues. - Educate partner engineering and technical support teams on technical best practices. - Build robust… more
- LiveRamp (New York, NY)
- …that have never been tackled before. **You Will:** + Provide first-line Deal Desk support for standard new business, upsells, and renewal deals (including ... offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within...growth while reducing sales cycle times. Additionally, the Deal Desk Analyst will help scale our Deal… more
- Paylocity (Rochester, NY)
- …+ Prior experience in project management or problem-solving preferred + Experience in a help desk environment or software support highly desirable + Computer ... and a 401(k) match, as well as perks that support you, your family, and your finances. And if...have always been at the heart of our business. Help our award-winning technology company run effectively as you… more