- M. C. Dean (Vienna, VA)
- …Experience or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...As part of a multidisciplinary team, you will provide support to mission customers by capturing and triaging incoming… more
- M. C. Dean (Vienna, VA)
- …or + Bachelor's Degree and 5+ Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop ... the world for the better. We are seeking a ** Help Desk System Specialist 3** to join...the better. We are seeking a ** Help Desk System Specialist 3** to join our **Security and... Support is required. + Must be able to obtain… more
- General Dynamics Information Technology (Mclean, VA)
- …procedures and knowledge base articles. **Required Qualifications:** + 5 years of experience in a Help Desk or IT Support role, with at least 1 year ... Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A...Desk Team Lead to oversee our frontline IT support team. This role combines technical expertise with leadership,… more
- Excentium (Falls Church, VA)
- …LEVEL: Secret CITIZENSHIP: US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support for incident ... the use of application software tools and/or infrastructure components. + The Help Desk Specialists provide support through analysis and problem resolution… more
- Node.Digital (Arlington, VA)
- …with the restoration of services. Nightwing is seeking a Technical Engagement Network (TEN) Help Desk Technicians to support this critical customer mission. ... Technical Engagement Network (TEN) / Help Desk Technician Location: Arlington, VA...Desk ticket processing and procedures - Good Customer support - Ability to keep detailed notes - Must… more
- Nightwing (Arlington, VA)
- …with the restoration of services. Nightwing is seeking a Technical Engagement Network (TEN) Help Desk Technicians to support this critical customer mission. ... **Responsibilities:** - Serve as the first level Help Desk for the TEN Lab's systems...Desk ticket processing and procedures - Good Customer support - Ability to keep detailed notes - Must… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …hours as required. **Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Chenega Corporation (Arlington, VA)
- …tracking, and reporting of all support requests. + Provide technical guidance and support to the Help Desk team, escalating complex issues as needed. ... best practices. + Experience with Jira help desk ticketing systems and remote support tools....help desk ticketing systems and remote support tools. + Excellent communication, interpersonal, and leadership skills.… more
- Leidos (Stafford, VA)
- …serve as the help desk manager for the 3-tier Help Desk component of an Operations and Support Services program. This role requires daily onsite ... Responsibilities: oManage the ongoing daily operations of the help desk providing quality and timely support to over 3000 end-users oOversee the help … more
- CACI International (Reston, VA)
- …performing the daily check. * Create and update, on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in ServiceNow. * ... Help Desk Specialist Job Category: Information... Help Desk Specialist Job Category: Information Technology Time Type:...our Luke Team! You will provide direct hands on support to a mission customer as part of a… more