- ARSIEM (Arlington, VA)
- …work with. ARSIEM is looking for a Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician) to support onsite incident response to civilian ... in Arlington, VA. Responsibilities + Serve as the first-level Help Desk for the TEN Lab's systems...Desk ticket processing and procedures + Good Customer support + Ability to keep detailed notes + Must… more
- Robert Half Technology (Richmond, VA)
- …10 and other operating systems. Requirements * Significant experience in a Level 3 Help Desk or equivalent technical support role. * Advanced proficiency ... Description We are looking for an experienced Help Desk Analyst III to join...Virginia. In this role, you will deliver high-quality IT support to executive-level staff and other users, ensuring a… more
- CACI International (Chesapeake, VA)
- …of Travel Required: None Type of Travel: None * * * CACI is seeking a ** Help Desk Specialist** to support a DOD Travel contract. **Responsibilities:** + ... Help Desk Specialist Job Category: Information... Help Desk Specialist Job Category: Information Technology Time Type:...+ Translates processes into visual depictions. + TAC requires support 24X7 365 days a year, the selected individual… more
- Chenega Corporation (Arlington, VA)
- …capabilities with deep technical troubleshooting skills to ensure seamless and reliable client-side support . The **VIP Help Desk Senior (Class)** serves as ... experience in lieu of a degree + 5+ years of experience in an IT support / help desk role with Tier II responsibilities + CompTIA Security+ or equivalent DoD… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …hours as required. **Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Chenega Corporation (Arlington, VA)
- …tracking, and reporting of all support requests. + Provide technical guidance and support to the Help Desk team, escalating complex issues as needed. ... best practices. + Experience with Jira help desk ticketing systems and remote support tools....help desk ticketing systems and remote support tools. + Excellent communication, interpersonal, and leadership skills.… more
- CACI International (Reston, VA)
- …performing the daily check. * Create and update, on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in ServiceNow. * ... Help Desk Specialist Job Category: Information... Help Desk Specialist Job Category: Information Technology Time Type:...our Luke Team! You will provide direct hands on support to a mission customer as part of a… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support . In this role, you will monitor, support , and manage all ... from Tier 1 to Tier 2. * Act as a member of the Tier 1 Help Desk , providing end-user support . * Anticipated split between the helpdesk lead role and… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …online system help utilizing Oracle User Productivity Kit (UPK) tool. -Ensures DAI Help Desk support contractor staff is fully trained on processes and ... standards related to DAI Help Desk support . **Required qualifications to be successful in this role:** -Must have 7+ years experience supporting Oracle EBS… more
- NANA Regional Corporation (Arlington, VA)
- …the software tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support ; respond to requests for assistance received either directly ... our exceptional team! **Responsibilities** **Responsibilities:** + Provide training and desk -side support to assist our government client...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more