• Senior Circuit Engineer

    TekSynap (Arlington, VA)
    …experience in analysis testing and troubleshooting circuits + Minimum 5 years' experience with help desk support and operation. + Education: + Bachelor's ... operation. + Utilization of monitoring tools to provide both reactive and proactive support for the client network and systems infrastructure + Knowledge of industry… more
    TekSynap (07/09/25)
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  • Tier I Help Desk Technician

    TekSynap (VA)
    …tickets to provide general IT support . + Create, update, and close out help desk tickets accurately and efficiently. + Collaborate with other Tier I and ... seeking a part time **Tier I Help Desk Technician** to provide high quality technical support...support to our end users. The Tier I Help Desk Technician will be responsible for… more
    TekSynap (09/26/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more ... firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you...issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones,… more
    MPR Associates (09/08/25)
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  • Help Desk Technician

    Old Dominion University (Norfolk, VA)
    …Job Full Time EEO Category C Technicians Job Description The Help Desk Technician serves as a front-line support representative responsible for assisting ... Posting Details Working Title Help Desk Technician Position Number 01440A...the ability to identify user needs and clearly communicate support solutions * Proficient in Microsoft Windows and Apple… more
    Old Dominion University (09/30/25)
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  • Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    …Business Administration or a related field + 8+ years of experience in service desk operation, leading IT support teams and delivering high-quality end-user ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in **the DC,...Tier 0 - 2 (and select Tier 3) operations support . Additionally in this role you will work closely… more
    ManTech (08/16/25)
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  • Service Desk Consultant, BI Agency…

    Travelers Insurance Company (Richmond, VA)
    …Our Ideal Candidate Have?** + Insurance Knowledge preferred. + Customer Service and/or Help Desk experience preferred. + Technical Knowledge: + Demonstrates a ... analytical skills, business and technical knowledge to provide operational and business support for computer systems to various internal and external customers via… more
    Travelers Insurance Company (08/29/25)
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  • Sr. NOSC Technician

    Leidos (Reston, VA)
    …or Masters with 6 - 10 years of prior relevant experience in a network operations, help desk , or IT support role. Specific experience, education and training ... **Description** Leidos is seeking a **Sr. Network/System Technician** to support monitoring large-scale operations on a high-profile DOD contract. The I3TS program… more
    Leidos (09/17/25)
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  • Service Desk Manager - (TS clearance, SCI…

    NANA Regional Corporation (Alexandria, VA)
    …the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help - desk ... Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the...Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of… more
    NANA Regional Corporation (09/11/25)
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  • Service Desk Lead

    CACI International (Sterling, VA)
    Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our...As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the… more
    CACI International (08/20/25)
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