- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance:...for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network as ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +...+ Ability to assist clients with hardware and software support via telephone. + Coordinate with team to ensure… more
- General Dynamics Information Technology (Quantico, VA)
- …part in improving how agencies operate. At GDIT, people are our differentiator. As a Service Desk Support Sr you will help ensure today is safe and tomorrow ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Avaya,Network Components,Unified Communications **Experience:** 5… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- MPR Associates (Alexandria, VA)
- …resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more ... firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you...issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones,… more
- ManTech (Herndon, VA)
- …Business Administration or a related field + 8+ years of experience in service desk operation, leading IT support teams and delivering high-quality end-user ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in **the DC,...Tier 0 - 2 (and select Tier 3) operations support . Additionally in this role you will work closely… more
- CACI International (Chantilly, VA)
- …or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + ... of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and...+ CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **DAI Help Desk Manager** **Category:** Software Development/ Engineering **Main location:** United States, Virginia, Fort Belvoir **Position ID:** J0425-0741 ... and oversee our helpdesk team. In this role, you will monitor, support , and manage computer processing activities, ensuring seamless operations and prompt responses… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **DAI HELP DESK SPECIALIST** **Category:** Software Development/ Engineering **Main location:** United States, Virginia, Fort Belvoir **Position ID:** J0425-0750 ... Type:** Full Time **Position Description:** Join our team as a User Support Specialist, where you'll provide essential troubleshooting support to our… more
- Atrium Hospitality (Norfolk, VA)
- **Hotel:** Norfolk Sheraton 777 Waterside Drive Norfolk, VA 23510 Front Desk Associate Full time **Atrium SPIRIT - where teamwork, passion and appreciation ignite ... for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality...sending and receiving faxes, packages and mail **Perseverance:** + Help to resolve problems through recovery when things aren't… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialists to support a customer in Stafford, VA. There are several positions… more