- Binghamton University (Binghamton, NY)
- …Salary: Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client ... Support Services team. The Help Desk Support Analyst will provide superior first-level IT customer support to the Binghamton University community… more
- City of New York (New York, NY)
- …full-time experience as a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's degree in IT, Computer Science, or a field ... user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support...dependencies. - Proven experience as a Help Desk Technician or other customer support role.… more
- Robert Half Technology (Maryknoll, NY)
- Description We are looking for an experienced Lead Help Desk Analyst to oversee and enhance the skills of the Desktop Support team in Maryknoll, New ... operation of desktop support services. The position also involves managing help desk -related projects and providing top-notch technical assistance to users… more
- Robert Half Technology (New York, NY)
- Description Required: 2-4 years of experience in a Helpdesk, Service Desk , or Desktop Support role. Strong hands-on experience with Windows OS (Windows 10, ... Preferred: Experience using helpdesk ticketing systems (eg, ServiceNow, Jira Service Desk , Zendesk). Basic knowledge of ITIL processes. Exposure to remote … more
- SUNY Upstate Medical University (Syracuse, NY)
- …source and dispatch additional support resources as required. Document all Help Desk calls received. Maintain accuracy of call database. Follow-up with ... a fast paced environment requiring advanced troubleshooting skill for first level phone support including but not limited to PC support , networking, hospital… more
- City of New York (New York, NY)
- …best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding to ... Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services...serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS team members operate in a fast-paced, collaborative,… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... Senior Analysts assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected to deliver timely… more
- Cayuse Holdings (Albany, NY)
- **Overview** **Job Title:** Help Desk Analyst **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** ... Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes… more
- MTA (New York, NY)
- Technical Support Analyst Levels 4-5 Job ID: 12180 Business...unit, group, or project. + Provide second and higher level help desk / support for IT ... Date Posted: Jul 1, 2025 Description JOB TITLE: Technical Support Analyst - Levels 4 -5 SALARY...Service Desk as needed. This includes basic help desk resolution and service desk… more
- TD Bank (New York, NY)
- …joining our team could be an ideal opportunity for you. **Responsibilities:** + Support the MBS trading/sales desk directly + Trace Monitoring, Fed Dollar ... resolution of day-to-day issues + Resolving trade Dk's, fails, and open items + Support MBS desk consisting of heavy interaction with customer accounts and… more
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