- Travel + Leisure Co. (Austin, TX)
- …portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation ... more hours per week to meet your needs and support you throughout your career with us. Travel +...can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a… more
- TEKsystems (Houston, TX)
- …Skills Bilingual, Spanish, Empathy, Customer support , Customer service, Help desk support , Outbound, Support , Technical support , ... our Medicare Advantage members, providing accurate, timely, and warm support . -Navigate complex issues related to benefits, claims, enrollment,...Call center, Help desk , Customer service oriented, Customer service skills, Inbound… more
- Eliassen Group (Austin, TX)
- …Excellent communication skills (verbal and written). + Proven experience providing Help Desk and directly customer support , if needed, including problem ... analysis, issue tracking, escalation and resolution. **Education Requirements:** + Degree in Computer Science, Telecommunications, or Information Technology + Knowledge of the processes, practices and terminology of the following vertical areas: Retail,… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- …Required:** Up to 25% **Major/Essential Functions:** + Oversee the daily activities of Service Desk support + Manage service desk activities + Internal IT ... systems identified. + Create KPI measurements for the IT Help Desk functions + Manage special projects...desk portal + Knowledge of processes for providing customer services. This includes customer needs assessment,… more
- GovCIO (Fort Bliss, TX)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist) with an active Secret clearance to provide outstanding desk -side support ... be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled...+ High School with 0 - 3 years IT customer support (or commensurate experience) + Clearance… more
- Concentrix (Austin, TX)
- …The Social Media Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for select advertisers or ... delivered meets contractual Key Performance Indicator ('KPIs') + Clarify customer /user requirements; probe for understanding, use decision- support ...of client products and/or service + Act as a help desk for any escalated high-level users… more
- Boardwalk Pipeline Partners (Houston, TX)
- …24x7 On-Call rotation. Job Responsibilities + Provide level 1 support for Service Desk line during peak call periods + Help Workstation and Service Desk ... hands-on support role on IT Workstation or customer support environment + 3 years minimum...lifecycle management and software deployment + Advanced knowledge of help desk software, database connectivity and remote-control… more
- Pearson (Austin, TX)
- …employees and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of ... and customers, by handling inbound calls to the School Support Help Desk and assisting...Leadership + Work collaboratively as a member of the Customer Support team, with schools and other… more
- TEKsystems (Dallas, TX)
- …to the Service Desk and assigned to the regional IT Advanced Customer Support Tech. Coordinate with authorized vendors for PC hardware repair. Monitor ... Support (30%) Monitor and respond promptly to support tickets in the queue(s). Document Service Desk...other IT Coordinators in the region and/or company. Proactively support Corporate IT and customer support… more
- TEKsystems (Dallas, TX)
- …reported to the Service Desk and assigned to the regional IT Advanced Customer Support Tech. + Coordinate with authorized vendors for PC hardware repair. + ... support tickets in the queue(s). + Document Service Desk ticket technical notes for escalation or resolution of...IT Coordinators in the region and/or company. + Proactively support Corporate IT and customer support… more