- CACI International (Fairfax, VA)
- …JIRA, Mingle). + Experience with return merchandise authorization (RMA) process, defining help desk decision trees, and submitting purchase orders. + Experience ... and maintaining operating systems, application software and system management tools in support of DoD customer . **Qualifications** : _Required:_ + Bachelor's… more
- CACI International (VA)
- …will provide an enhanced IT management system, IT storefront, enterprise help desk , local field services, and life cycle support for end-user devices. CACI's ... with industry best practices to deliver commercial-style services that will improve customer experience and productivity for the Dept. of the Air Force's global… more
- CACI International (VA)
- …of responsibility. + Experience reviewing both functional and technical specifications* Experience with Help Desk management and ticket analysis. + Must be a US ... of an Oracle EBS R12 Department of Defense (DoD) multi- customer solution. This position has direct customer ...customer implementations. + Manage business modernization initiatives in support of a DoD shared-service ERP program objectives. +… more
- Leidos (Chantilly, VA)
- …supervision and managing day-to-day tasks reliably. **Preferred Qualifications** + Experience in technical support , help desk , or product support roles. ... equivalent. + 1-3 years of prior relevant experience in a customer service, technical support , or product support role. + Demonstrated experience resolving… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …new capabilities and change requests/enhancements on existing capabilities * Provide direct user support (Tier 1/2 service desk ) * Act as liaison with client ... apply your analytical, problem solving and client-focused skills to implement and support critical systems in the Intelligence Community? CGI seeks a high-potential… more
- Serco (Crystal City, VA)
- …JPO office may increase to provide onsite support up to 5 days per week to support the needs of the customer . Exact days in office at the JPO must be ... **Position Description** Serco is excited to continue our support to the F-35 Joint Strike Fighter Program...Program Managers and Analysts who works closely with the customer and other key F-35 National Security and Allied… more
- H&R Block (Burke, VA)
- …in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also ... Day Joining us as an Associate Team Leader, you'll support a single retail office during tax season to...supervising or managing people + History of delivering outstanding customer experiences What you'll bring to the team +… more
- Fujifilm (Richmond, VA)
- …relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project ... products. This position requires interaction with development, marketing, sales, technical support , field service, the end user, outside vendors and all other… more
- Ricoh Americas Corporation (Richmond, VA)
- …market assessments, client assessments, and strategic planning efforts in support of expanding specific client-based opportunity portfolios and pipeline. **JOB ... stakeholders; Effectively engage with the C-suite to maintain their continued support of the Ricoh engagement. + Influence requirements and outcome expectations… more
- Chenega Corporation (Lorton, VA)
- …or GED equivalent + Associate degree preferred + 2+ years' experience in a general help desk or customer service role, preferably in a maintenance ... core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join...government program entitled Maximo. + Call or write the customer to ensure satisfactory performance of service + Keep… more