• Help Desk Technician

    NuAxis Innovations (Falls Church, VA)
    …for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer -focused Help Desk Technician to support the US Fish and Wildlife ... a federal IT company on a mission to make customer experience (CX) the center of every government solution.**...experience. . 2+ years of hands-on experience in a help desk or desktop support … more
    NuAxis Innovations (09/04/25)
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  • Help Desk Analyst I

    Robert Half Technology (Mclean, VA)
    …enhance support capabilities. Requirements * Minimum of 2 years of experience in a help desk or technical support role. * Proficiency in Active Directory ... Description We are looking for a dedicated Help Desk Analyst I to join...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
    Robert Half Technology (10/01/25)
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  • Help Desk Analyst I

    Robert Half Technology (Mclean, VA)
    Description We are looking for a dedicated Help Desk Analyst I to provide technical support for a diverse and extensive client base. This is an overnight, ... * At least 2 years of experience in a help desk or technical support ...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
    Robert Half Technology (10/01/25)
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  • Help Desk Technician

    Old Dominion University (Norfolk, VA)
    …Job Full Time EEO Category C Technicians Job Description The Help Desk Technician serves as a front-line support representative responsible for assisting ... Posting Details Working Title Help Desk Technician Position Number 01440A...IT-related issues. This role requires a strong focus on customer service, technical troubleshooting, and clear communication. The ideal… more
    Old Dominion University (09/30/25)
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  • Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    … customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... problems, issues, requests. As the entry point for customer , documents, notifies proper department/ desk , escalates as...customer onboarding and offboarding. + Provide account management support . + Process all IT SM tickets to completion.… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Help Desk System Specialist 1

    M. C. Dean (Vienna, VA)
    …Experience or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...the Operations Manager. Main responsibilities include: + Answers network support phone calls from customer end users… more
    M. C. Dean (08/27/25)
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  • Service Desk Consultant, BI Agency…

    Travelers Insurance Company (Richmond, VA)
    …as assigned. **What Will Our Ideal Candidate Have?** + Insurance Knowledge preferred. + Customer Service and/or Help Desk experience preferred. + Technical ... Identifies and develops problem resolution and knowledge database for use by service desk staff. Assumes ownership for a positive customer interaction for all… more
    Travelers Insurance Company (08/29/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more ... firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you...issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones,… more
    MPR Associates (09/08/25)
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  • IT Help Desk Technician

    Spectrum Comm Inc (Falls Church, VA)
    Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... and network issues while maintaining a high standard of customer service. The position supports daily IT operations, ensures...experience considered. + 1-3 years of experience providing IT support in a help desk … more
    Spectrum Comm Inc (09/22/25)
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  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** . ... and service delivery opportunities and issues + Accountable for service desk performance, meeting customer expectations, and driving continuous improvement… more
    ManTech (08/16/25)
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