- Pearson (Richmond, VA)
- …employees and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of ... and customers, by handling inbound calls to the School Support Help Desk and assisting...Leadership + Work collaboratively as a member of the Customer Support team, with schools and other… more
- GovCIO (Fairfax, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist) with an active Secret clearance to provide outstanding desk -side support ... + High School with 3 - 6 years IT customer support (or commensurate experience) + Secret...can't do it alone. We need great people to help us do great things - for our customers,… more
- Fluor (Chantilly, VA)
- …related to customer service, customer interaction, troubleshooting, logistics, and Help Desk support . This position serves as a senior level ... to ensure work task completion. * Greet and handle customer requests at the ACSC walk-up desk ...as part of a team, to provide world class customer service support * Promote swift detection… more
- ManTech (Herndon, VA)
- … or program management. + 4+ years of hands-on leadership experience in service desk support and operations. + One of the following certifications is required: ... ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile methodologies +… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of leadership experience in service desk support and operations. + One of the following certifications is required: ... **MANTECH** seeks a motivated, career and customer -oriented **Desktop Support Services End User...ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity… more
- SAIC (Reston, VA)
- …following task areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + ... United States and many will be remote, with the exception of Help Desk , Deskside Support , and select Infrastructure roles.** **Qualifications** EDUCATION AND… more
- Kuehne+Nagel (Herndon, VA)
- …of the online application process due to a disability, please contact the Employee Services HR Help Desk at ### during the hours of 8:00am - 5:00pm EST; Monday ... GCIM Scalable trainings as needed, for up-to-date knowledge. + When assigned to customer implementations, as either support or lead, bring active involvement and… more
- MSys Inc. (Richmond, VA)
- …quality end user support and customer service. 5 years + Experience in a help desk or technical support role. 5 years + Knowledge of IT systems. 5 ... ABOUT THE ROLE We are seeking a skilled and customer focused Support Technician to join our...is a nice to have. Ideal candidate will have help desk ticket handling experience as well… more
- Leader Communications Inc. (Portsmouth, VA)
- …Fundamentals. + SECURITY CLEARANCE REQUIREMENTS: Secret Skill & Certification Requirements + IT Help Desk support + Remedy + Hardware/Software support ... Includes but is not limited to the following: + Providing desktop support and service desk operations, including troubleshooting hardware and software… more
- CACI International (Chantilly, VA)
- …enterprise IT operations in lieu of formal education. Minimum 3 years of experience in Help Desk support , IT service desk , or systems administration ... Desk Technician and Mission IT Operator, delivering both customer -facing support and direct operational monitoring to...tools such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification… more
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