• System Engineer / IT Manager

    Serco (Herndon, VA)
    …physical IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both ... our work force. The role supports the capture with customer meetings through extending Serco's capabilities, services, and solutions;...You will be responsible for the development of IT Help Desk knowledge management plans. + You… more
    Serco (09/12/25)
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  • PEO IT Support

    TRIAEM, LLC (Springfield, VA)
    …problem tickets and coordinate problem fixes with the administrative tool administrators and NGA Help Desk . + Track and status MC&G PEO problem tickets for the ... administrative tools. + Provide limited MC&G PEO customer support to use the administrative tools, and refer customers to tool administrator resources for more… more
    TRIAEM, LLC (10/18/25)
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  • Electronic Surveillance System Analyst (Active Top…

    NANA Regional Corporation (Fredericksburg, VA)
    …papers, processes and procedures. + Assist other NDCAC personnel with problems or issues. + Support the tiered Help Desk architecture. + Perform and conduct ... with Engineering, Security, and Systems Administration teams to incorporate customer feedback and address key support and...at least 5 years of direct related experience in help desk and network support .… more
    NANA Regional Corporation (10/30/25)
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  • Program Manager National Capitol Region

    Serco (Herndon, VA)
    … Support (IPINS). + You will lead your team to provide high quality network and help desk support to our current and future organization. + You will ... team manages multiple government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the… more
    Serco (09/12/25)
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  • Microcomputer Systems Analyst, Senior

    City of Norfolk, Virginia (Norfolk, VA)
    …security issues. + CUSTOMER SERVICE/ HELP DESK : Provide excellent customer service and IT support to all agencies. This includes diagnosing and ... software issues with computers and other devices. Providing exceptional customer support is the number one priority...Microsoft Office products including Outlook, Word, and Excel + Help Desk or field service technician tasks… more
    City of Norfolk, Virginia (11/25/25)
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  • Junior Helpdesk Specialist

    Chenega Corporation (Springfield, VA)
    … calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests received. ... experience working in the Federal marketplace. The **Junior Helpdesk Specialist** provides superior customer service in support of customer requests when… more
    Chenega Corporation (11/17/25)
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  • End User Services Manager

    ManTech (Herndon, VA)
    … desk or program management. + 4+ years of leadership experience in service desk support and operations. + One of the following certifications is required: ... ManTech seeks a motivated, career and customer -oriented **Desktop Support Services End User...ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity… more
    ManTech (11/06/25)
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  • X-Ray Tech - Medical Assistant

    HCA Healthcare (Ashland, VA)
    …Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. ... banking partnerships + Education assistance (tuition, student loan, certification support , dependent scholarships) + Colleague recognition program + Time Away… more
    HCA Healthcare (10/01/25)
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  • Temporary Information Technology Technician II - 1…

    US Courts (Alexandria, VA)
    …Office and the US Probation Office. The Temporary Information Technology Technician II provides IT help desk support for end users along with technical ... in installing and configuring hardware and software programs. Responsibilities Respond to help desk calls and emails, log computer problems, and assist with… more
    US Courts (09/30/25)
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  • Cust Svc Operations Analyst 2

    Public Consulting Group (Richmond, VA)
    …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... support platform, implement best practices, and ensure that customer tickets are being addressed within set metrics and...specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule… more
    Public Consulting Group (10/29/25)
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