- Alfred University (Alfred, NY)
- …scheduling for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software ... computers in classrooms, labs offices, and residence halls. Maintain, support , and secure University staff and lab computers. Create,...in progress. + Consult and collaborate with network and Help Desk personnel to optimize University computer… more
- Compass Group, North America (New York, NY)
- …and maintenance (ie, carpet stains) and submitting the request to the applicable area (TD Help Desk or FM WO) and coordinate with the Other Supplier for access ... TD Personnel and visitors in the TD Facility.-Ensure that the front reception desk is professionally presented and in orderly fashion for receiving visitors and TD… more
- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities that ... exercising direction and supervision of all departmental activities. **ESSENTIAL FUNCTIONS ** Manages Data Center Operational activities. + Takes the...needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and… more
- Public Consulting Group (Albany, NY)
- …leader will develop and grow high-performing functional teams in the areas of production support , software enhancements, and help desk procedures in ... the delivery and support of professional services (eg, consulting, help desk , training/professional learning, business analytics, software development). +… more
- Canon USA & Affiliates (Albany, NY)
- …The first point of contact for regular LMS users with LMS problems will be the CMSU IT Help Desk . Questions not able to be answered by the IT Help Desk ... This person also acts as a first tier of support for the system when issues are escalated from...matter expert for Canon's LMS. Must know all back-end functions . Must know how LMS integrates with other internal… more
- New York State Civil Service (New York, NY)
- …Coordinate telecom services for staff onboarding, offboarding, moves and changes with the Help Desk and Administrative Services* Liaise with third party vendors ... video conferencing related infrastructure, equipment, and software necessary to support ESD's critical business functions * Assist with...with VMware 7.0 + and VMware VDI solutions, Some Help Desk functionality. Ability to work with… more
- IT Concepts (Buffalo, NY)
- …experience may be substituted for education. + 2+ years of experience in IT Technical Support , Help Desk or System Administration. + Candidates must be able ... ensuring optimal operation and user satisfaction. + Assist in delivering both remote and desk -side technical support , responding to IT support tickets, and… more
- Indus Hospitality Group (Rochester, NY)
- …complaints. + Participate in job fairs and recruiting events for the organization. + Help support HR special projects. + Other duties are assigned. Requirements ... the appropriate department. + Retrieve the mail from the desk from the hotel and disperse it to the...Participate in the Safety Meetings of the organization. + Support on-boarding functions in Paylocity. + Provide… more
- Bassett Healthcare (Cooperstown, NY)
- …high-quality patient experience takes place by providing administrative and/or clinical support to ambulatory patient care teams through excellent customer service, ... greeting (Name of Dept, your name, "How may I help you?") as observed by Supervisor and as noted...incoming new staff in all reception and call handling functions , and or provides orientation as requested by supervisors… more
- Brink's (Albany, NY)
- …exceptional customer service while educating the customer on all features and functions of BRINKS/PAI. With knowledge of these essential job duties, responding to ... email and chat. The ACS conducts day-to-day customer phone support while adhering to company policy and industry regulations....of resistance or setbacks; knows when to ask for help . + Problem Solving - Uses logic and methods… more