• Help Desk System Specialist

    M. C. Dean (Vienna, VA)
    …Experience or + Bachelor's Degree and 2 Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and ... the world for the better. We are seeking a ** Help Desk System Specialist 1** to join...opportunity to lead and build a business with the support of an industry-leading firm that has been in… more
    M. C. Dean (04/15/25)
    - Related Jobs

  • Tier 2 Helpdesk Lead CAB Manager for Tech Control

    GCyber (Arlington, VA)
    …Change Advisory Board (CAB) process and ensure compliance with relevant standards while improving help desk support functions . Minimum Qualifications and ... CAB Manager for Tech Control, you will manage day-to-day support functions , ensuring effective issue resolution, and...in related field + Minimum 5 years' experience with help desk support and operation… more
    GCyber (02/13/25)
    - Related Jobs

  • Help Desk Support Technician,…

    TekSynap (Chantilly, VA)
    …catalog and support for other IT service management functions . The Help Desk Support Techwill: + Providetechnical advice and guidance on ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech**...of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made… more
    TekSynap (02/22/25)
    - Related Jobs

  • Help Desk Technician - 2nd Shift

    Koniag Government Services (Vienna, VA)
    …**Other details** + Job Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + Vienna, VA 22180, ... Help Desk Technician - 2nd Shift...Koniag Government Services company, is seeking an experienced **Service Desk Representative** with a **Top-Secret Clearance** to support… more
    Koniag Government Services (04/12/25)
    - Related Jobs

  • DAI Help Desk Support…

    CGI Technologies and Solutions, Inc. (Quantico, VA)
    **DAI Help Desk Support - Journeyman**...or applicants as a part of their essential job functions cannot disclose the pay of other employees or ... DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request...materials, including SOPs and desk guides. - Support System Change Request processes, including documentation and tracking.… more
    CGI Technologies and Solutions, Inc. (02/19/25)
    - Related Jobs

  • Help Desk Support…

    Regions Bank (Mclean, VA)
    …**This position will work remotely on Mondays and Tuesdays** to primarily work help desk channels (phone, chats, email). **On Wednesdays, Thursdays, and Fridays ... systems, peripherals, printers, networks, and telecommunications systems used to support all associates. **Primary Responsibilities** + Installs computer hardware,… more
    Regions Bank (04/21/25)
    - Related Jobs

  • Help Desk Analyst - Tier 1.5

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    As a Help Desk Analyst within the Defense...team, you will be at the forefront of technical support , playing a crucial role in maintaining the efficiency ... that system users experience minimal disruption and receive timely support to continue their critical operations. To do well...Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job… more
    ASM Research, An Accenture Federal Services Company (04/22/25)
    - Related Jobs

  • Service Desk Manager

    MPR Associates (Alexandria, VA)
    …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you are seeking a unique, ... exceptional place to work. General Job Description The Service Desk Manager is responsible for the daily operations of... Manager is expected to take ownership of user support issues and be proactive when dealing with them.… more
    MPR Associates (03/21/25)
    - Related Jobs

  • Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
    ASM Research, An Accenture Federal Services Company (04/15/25)
    - Related Jobs

  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more ... firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you...issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones,… more
    MPR Associates (03/11/25)
    - Related Jobs