- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …system help using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf ... ** Help Desk Manager** **Category:** Business Consulting,...our helpdesk team. In this role, you will monitor, support , and manage computer processing activities, ensuring seamless operations… more
- MPR Associates (Alexandria, VA)
- …resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more ... firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you...issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones,… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Koniag Government Services (Vienna, VA)
- …88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …hours as required. **Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...met by an employee to successfully perform the primary functions of this job. (For example, "light office duties'… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support . In this role, you will monitor, support , and manage ... * Act as a member of the Tier 1 Help Desk , providing end-user support ....or applicants as a part of their essential job functions cannot disclose the pay of other employees or… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …online system help utilizing Oracle User Productivity Kit (UPK) tool. -Ensures DAI Help Desk support contractor staff is fully trained on processes and ... standards related to DAI Help Desk support . **Required qualifications...or applicants as a part of their essential job functions cannot disclose the pay of other employees or… more
- Deloitte (Arlington, VA)
- …for this role ends on 8/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk ... on information technology services. The role will span two functions : i) as a key member of a specialized...and delivery to act as a strategic advisor to help optimize deal flow along with sales and contracting… more
- Deloitte (Rosslyn, VA)
- …for this role ends on 8/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk ... drafting custom provisions and negotiations. + Intersect with various functions including sales, legal, finance and delivery to act...and delivery to act as a strategic advisor to help manage deal flow and to optimize sales and… more
- TekSynap (Arlington, VA)
- …requisitions for equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment ... the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support ...desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech… more