• Integrated Service Desk Account Manager

    CACI International (Chantilly, VA)
    …with a Poly required Active Security+ certification required 3+ year of experience in Help Desk support and/or system administration Proven experience as a ... help desk technician or other customer support role...Microsoft Active Directory Knowledge of basic network principles and functions (eg, DNS, DHCP, TCP/IP, etc.) Knowledge of Microsoft… more
    CACI International (04/11/25)
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  • DAI Help Desk Manager

    CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
    **DAI Help Desk Manager** **Category:** Software Development/ Engineering **Main location:** United States, Virginia, Fort Belvoir **Position ID:** J0425-0741 ... our helpdesk team. In this role, you will monitor, support , and manage computer processing activities, ensuring seamless operations...or applicants as a part of their essential job functions cannot disclose the pay of other employees or… more
    CGI Technologies and Solutions, Inc. (04/12/25)
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  • DAI Help Desk Specialist

    CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
    **DAI HELP DESK SPECIALIST** **Category:** Software Development/ Engineering **Main location:** United States, Virginia, Fort Belvoir **Position ID:** J0425-0750 ... Time **Position Description:** Join our team as a User Support Specialist, where you'll provide essential troubleshooting support...or applicants as a part of their essential job functions cannot disclose the pay of other employees or… more
    CGI Technologies and Solutions, Inc. (04/12/25)
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  • Technician I, Service Desk

    Estes Express Lines (Richmond, VA)
    …such duties and tasks. **Qualifications:** + Minimum of 1 year of technical experience in a help desk environment + Must have a minimum of 1 year of PC ... **Job Summary:** The Service Desk Technician I is responsible for receiving and...the first contact before escalating to a higher tier support group. All interactions will be clearly documented in… more
    Estes Express Lines (05/02/25)
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  • Service Desk Intern

    CAI (Richmond, VA)
    …service-oriented **Service Desk Analyst-Student Intern** to provide Level 1 phone-based help desk support to our customers through applying technical ... Desk Intern, you will provide Level 1 technical support . **Job Description** We are looking for a customer...Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state… more
    CAI (05/06/25)
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  • Field Service Representatives / Service…

    UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
    …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialist Lead to support a customer...or applicants as a part of their essential job functions cannot disclose the pay of other employees or… more
    UIC Government Services and the Bowhead Family of Companies (04/15/25)
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  • Tier I Service Desk Agent (Day Shift)

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    …hours as required. **Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...met by an employee to successfully perform the primary functions of this job. (For example, "light office duties'… more
    ASM Research, An Accenture Federal Services Company (03/21/25)
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  • IT Site Support Technician II

    Abbott (Portsmouth, VA)
    … such as hardware & software inventory management. Working with the Global Service Desk and related support functions , the role holder will ensure ... serve people in more than 160 countries. **_IT Site Support Technician II_** **Working at Abbott** At Abbott, you...locations + Manage user incidents routed from the Service Desk , or escalate where appropriate, ensuring the provision of… more
    Abbott (05/02/25)
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  • Tier 2 Helpdesk Lead CAB Manager for Tech Control

    TekSynap (Arlington, VA)
    …requisitions for equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment ... the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support ...desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech… more
    TekSynap (04/09/25)
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  • Principal Associate Counsel - Capital One Software

    Capital One (Mclean, VA)
    …will be aligned to a Sales team and work with the Deal Desk to support individual Sales associates to help them prepare for customer calls, support deal ... One and will partner with your Legal colleagues to help the Capital One Software business go from 0...with Capital One Software's Go to Market and Sales functions by driving contracting efficiency as Capital One Software… more
    Capital One (04/02/25)
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