- KeenLogic (Alexandria, VA)
- …on items that need to be escalated to Tier III support . Experienced understanding functions of the help desk system in order to enter customer-reported ... that can be handed off to the agency Tier III team. + Perform help desk support for a variety of office automation, telecommunications, and visual… more
- TekSynap (Springfield, VA)
- …termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8247_ **Category** _Technical Support / Help Desk_ **Type** _Regular ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation as… more
- Systems Engineering Solutions Corporation (Chantilly, VA)
- …in relevant field . Previous project management experience. . Previous experience supporting help desk functions . . Previous technical writing experience. . ... leverage a myriad of tools and applications needed to help illustrate the totality of the criminal activity and...criminal activity and actor(s) in question. Position Description: Business Support Technical Lead - We are seeking a highly… more
- TekSynap (Springfield, VA)
- …Investigation is required **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8250_ **Category** _Technical Support / Help Desk_ **Type** _Regular ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Problem Support Manager is responsible for managing the lifecycle of all network infrastructure… more
- KBR (Chantilly, VA)
- …Support and maintain the Embassy network in accordance with the PWS/SOW. + Provide help desk support to staff and subcontractors as required. + Coordinate ... Title: MISS: IT Customer Support Analyst (Contingency Hire) Belong, Connect, Grow, with...contract KBR will provide facility maintenance, procurement, critical supply functions , along with food services, base camp operations, renovations,… more
- System One (Reston, VA)
- Job Title: Mainframe / DB2 Support Engineer Location: 100% Remote EST - candidates should be located in MD, VA, DC, or West Virginia Role Type: 6 + months contract ... Qualifications Experience: 5 + years' experience in Mainframe DB2 Support . Should have skills in DB2, CICS, JCL, z/OS...but are not limited to: 1. Day to Day Functions * Daily monitoring of IT infrastructure and applications,… more
- TekSynap (Arlington, VA)
- …Operating Procedures (SOPs), Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) ... incidents, service requests, and problems with internal and external support teams. + Monitor and track service desk...of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made… more
- Sunrise Senior Living (Fairfax, VA)
- …The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED). Responsible for ... role include but are not limited to the essential functions listed as follows: **Customer Service** + Oversee the...maintain marketing and move-in packet inventory as needed. + Support the DOS by taking and handling initial inquiry… more
- TekSynap (Richmond, VA)
- …+ CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... Duties): + Install and configure workstation setups at approximately 1,650 desk locations. + Equipment includes: two monitors, docking station, laptop, keyboard,… more
- Steampunk (Mclean, VA)
- …Entra ID, Exchange Online, and Enterprise Apps + **3+ years** managing or mentoring support / help desk teams + Strong expertise in **Endpoint Management ... solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service. **Contributions** **What… more