- Gama-1 Technologies (Silver Spring, MD)
- GAMA-1 Technologies seeks a Help Desk Technician II ... support experience, including prior work in a help desk , desktop support , or ... within an enterprise IT, on-site, and telework environment. The Help Desk Technician II will...disabilities to perform these essential functions. + Provide Tier II support for escalated incidents and service… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier II ) to join our team in Aberdeen ... + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support ...of directly related help desk /service desk experience. + Experience providing Tier II … more
- TekSynap (Silver Spring, MD)
- …Trust **Preferred Qualifications** + CompTIA A+ CompTIA Security **Overview** We are seeking a Tier II Help Desk Specialist to join our team supporting NOAA ... TCP/IP, DNS, DHCP, VPNs, and basic network troubleshooting to help diagnose and resolve connectivity issues. + Active Directory:...and group policy application is often essential. + Remote Support Tools: Proficiency with remote support tools… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support ... work aids to resolve tickets at lowest level of support + Receive, triage and route tickets to Tier...DoD 8570.01-M with a minimum certification of IAT Level II ** The Level 3 Help Desk… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support for mission-critical personnel ... for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier I) to join...desk experience. + Experience providing Tier I technical support . + Proficiency with Microsoft Office products. Preferred: +… more
- SAIC (Hanover, MD)
- **Description** SAIC is seeking a Field Service Technician to perform standard Help Desk duties for a new program out of Hanover, MD. (This position requires a ... devices, and network interface devices. + In coordination with desk side support and service desk...an Active Top Secret clearance with SCI eligibility. + IAT- II Certification in one of the following areas: CCNA-Security,… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- … support environments. Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR ... Service Desk Incident Manager Clearance Required: Secret Clearance Locations:...2 years of experience * Certifications (Required): + IAT II certification - CompTIA (Network+, Security+, or equivalent) +… more
- COMSO, Inc (Fort Meade, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, ... Systems Administrator II - PIPELINE (TS/SCI w/ Polygraph) FORT MEADE,...and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …of the client/server/storage/network devices, mobile devices, etc. There will be Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... Systems Administrator II Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA) *ACS Description Athenix...and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Maryland Department of Transportation (Anne Arundel County, MD)
- …equivalency certificate and two additional years of experience responding to and resolving help desk calls from users of computers, or operating computer ... DOT IT Functional Analyst II Salary $75,475.00 - $117,737.00 Annually Location Anne...the required education. 2. Experience responding to and resolving help desk calls from users of computers,… more