- M. C. Dean (Annapolis Junction, MD)
- …to: + Provide assistance to end users in accessing and using IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and ... Access Control, CCTV, PSIM and other electronic security systems and support implementation, troubleshooting and maintenance of Information Technology (IT) systems… more
- Nightwing (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- Synergy ECP (Columbia, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... in Columbia, MD Clearance Required: TS/SCI w/ Polygraph + Provides support for implementation, troubleshooting and maintenance of information Technology (IT)… more
- CACI International (Annapolis Junction, MD)
- …+ Train, orient, and supervise lower-level employees. + Offer guidance to technical help desk technicians on complicated inquiries. + Communicate with Government ... initial support . + Escalate advanced system questions to Tier II & III Support and relevant Government stakeholders. + Monitor system health and status for… more
- Leidos (Odenton, MD)
- …outcomes. + Experience with gathering requirements, integrating capabilities, providing training and help desk support . + Familiar with change management ... in the areas of cyber, logistics, security operations, and decision analytics to support our defense and intel customers' mission to defend against evolving threats… more
- CACI International (Annapolis Junction, MD)
- …lower level employees * Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests Interacts ... complicated user questions * Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders * Escalate complex issues within… more
- Alaka'ina Foundation Family of Companies (Aberdeen, MD)
- …maintenance. + Knowledge of DoD Cybersecurity requirements. + Knowledge of and experience with help desk support and operation + Knowledge of networking and ... Project Management of Information Technology (IT), IT logistics, and Cybersecurity support services for our government customer out of Aberdeen, MD. DESCRIPTION… more
- SAIC (Annapolis Junction, MD)
- …for all client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... this role you will do many different things such as: + Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems +… more
- Alaka'ina Foundation Family of Companies (Aberdeen, MD)
- …maintenance. + Knowledge of DoD Cybersecurity requirements. + Knowledge of and experience with help desk support and operation. + Knowledge of networking and ... Contract Management of Information Technology (IT), IT logistics, and cybersecurity support services for our government customer in Aberdeen, MD. Will require… more
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