- Chenega Corporation (Arlington, VA)
- …experience in lieu of a degree + 5+ years of experience in an IT support / help desk role with Tier II responsibilities + CompTIA Security+ or equivalent ... career to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical… more
- General Dynamics Information Technology (Quantico, VA)
- …Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk ... terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER II HELP DESK ANALYST WILL...Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS):...(MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialists to support a customer in… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …. **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential troubleshooting support to our ... configuration management tasks and recommend improvements to ITIL processes. -Document customer help desk SOPs, support instructions for event/incident… more
- Koniag Government Services (Arlington, VA)
- …88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... technologies. + Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft software… more
- General Dynamics Information Technology (Arlington, VA)
- …None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support ,Problem Solving,Technical Support ,Troubleshooting ... And our work depends on a Help Desk Specialist joining our team to support ...Desk Specialist to provide timely and professional Tier II support to users. To be successful… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …system help using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf ... ** Help Desk Manager** **Category:** Business Consulting,...our helpdesk team. In this role, you will monitor, support , and manage computer processing activities, ensuring seamless operations… more
- NANA Regional Corporation (Arlington, VA)
- …the software tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support ; respond to requests for assistance received either ... our exceptional team! **Responsibilities** **Responsibilities:** + Provide training and desk -side support to assist our government client...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- Red River (Chantilly, VA)
- …actions could affect others; you seek to make those around you successful. The Systems Support Engineer II is primarily responsible for working on a team at the ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...Red River Managed Services Desk located in Chantilly, VA. This position will handle… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier- II work center support , receiving and logging trouble calls from ... complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while...customers, DoD service desk . Coordinate with Tier-III support as required… more