- M. C. Dean (Norfolk, VA)
- …security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, ... on new system design + Provide tier II /III support for customer issues reported through the help desk + Proper documentation of system programming… more
- Stellar Innovations (Richmond, VA)
- …CE Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after ... Veteran-Owned Small Disadvantaged Business. SIS provides Professional Services & Information Technology Support and is fast emerging as an innovator with a record of… more
- ManTech (Chantilly, VA)
- …certification. + Experience with Windows and Linux operating systems. + Experience providing help - desk end-user support for common desktop and server issues. ... include but are not limited to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of… more
- NTT DATA North America (Alexandria, VA)
- …**Key Responsibilities:** + Manages a team of 50+ FTE's who provide Tier I & II support for a major government agency. + Schedules and assign duties to ... with government employees to define performance measures for a help desk /service desk + 10...sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions… more
- General Dynamics Information Technology (Arlington, VA)
- …requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR IDENTITY ENGINEER WILL ... **F-35 Identity Engineer** with Entra ID experience, you will help ensure today is safe and tomorrow is smarter....the design, development, engineering, integration, and technical and operational support to F-35 Lightning II Joint Program… more
- Johnson, Mirmiran, and Thompson Inc. (Virginia Beach, VA)
- …making a meaningful impact on our communities and the world through the projects we help bring to life. Clark Nexsen is seeking a Senior Civil Engineer II . ... suitability of systems and materials selected. + Managing and supervising Civil support services associated with the bidding process, including preparing addenda and… more
- TEKsystems (Fort Belvoir, VA)
- …or Masters with 6 - 10 years of prior relevant experience in a network operations, help desk , or IT support role. Specific experience, education and training ... will obtain and maintain System Administrator and\or Network Administrator II functions and services in support of...degradation of services or outage issues to customers and help with resolution. - Follow ITSM and ITIL processes… more
- Serco (VA)
- …supporting the FAA Field Facilities under the Contractor Training Solutions (CTS II ) contract. This role ensures the efficient execution of all program management ... functions, including workforce oversight, subcontractor coordination, and operational support at FAA Field Facilities across the United States. As the Contractor's… more
- CACI International (Norfolk, VA)
- …+ Basic scripting abilities + Understanding of system security principles + Experience with help desk support + Knowledge of backup and recovery procedures ... Perform daily activities of configuration and operation of business systems + Support mainframe, mini, or client/server based systems + Optimize system operation and… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …system help using Oracle User Productivity Kit (UPK) tool. Ensure DAI Help Desk support contractor staff is trained. Configure Commercial Off-The-Shelf ... Description:** We are seeking a Functional Specialist to provide specialized expertise in support of IT tasks. While this role is designed for non-IT functional… more