- American Airlines (Dallas, TX)
- …to proactively mitigate risks **IT Operations & Service Management** + Oversee Application Support , IT Helpdesk, and Service Desk operations to ensure high ... management frameworks to ensure efficiency in ticket resolution, escalation processes, and user support + Lead application support teams to ensure system… more
- DMS International (Lackland, TX)
- …location, + Assist users with general computer problems and coordinate with NMCI Help Desk and Base Operations personnel when additional assistance is required, ... continental United States. We prepare managers and executives to lead their workforce through customized learning solutions that drive...with general computer problems and coordinate with Air Force Help Desk and Base Operations personnel when… more
- Houston Methodist (Houston, TX)
- …detection to final remediation. + Provides third level technical consulting to the Help Desk , application groups and business units and internal customers. + ... team members. **SERVICE ESSENTIAL FUNCTIONS** + Coordinates training and/or documentation for Help Desk staff and Desktop Technicians. + Provides technical… more
- IT Concepts (Houston, TX)
- …experience may be substituted for education. + 2+ years of experience in IT Technical Support , Help Desk or System Administration. + Candidates must be able ... be able to interact with customers, diagnose problems, and lead customers through the necessary steps to correct their...user satisfaction. + Assist in delivering both remote and desk -side technical support , responding to IT … more
- RWE Clean Energy (Austin, TX)
- …system meets the requirements of our Generation Dispatch teams. **Role Responsibilities:** + Lead the design, support , and build of GMS/EMS operator displays + ... commissioning of new power generation assets and substations + Lead and support the interface of the...and related applications + Provide high levels of customer support to the 24/7 dispatch desk +… more
- NRG Energy, Inc. (Houston, TX)
- …of enterprise test scripts. + Investigate problems reported by end-users to the Help Desk , resolve production incidents, and handle on-call pager if required. ... Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future!...applications in SAP CRM & SAP IS-U modules to support front-office and back-office processes for the utility industry.… more
- AireSpring (Dallas, TX)
- …Position Overview We are seeking a highly technical Manager of Information Technology (IT) to lead and support all aspects of our IT operations in a fast-paced ... over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim...Lead the internal IT Helpdesk team, ensuring timely support for hardware, software, connectivity, and access issues across… more
- SHI (Austin, TX)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include managing incidents,… more
- SitusAMC (Dallas, TX)
- …match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If ... position will work closely with the loan underwriters, capital markets desk , credit risk management, loan transaction management, securitization bankers, loan… more
- Public Consulting Group (Austin, TX)
- … of education technology and professional services (eg, consulting, help desk , training/professional learning, business analytics, software development) ... + Equitable Education + Recovery Services PCG's education services help school districts and state agencies support ...students in the nation. The Operations Director must effectively lead , build capacity and team capability at an enterprise… more