- CUNY (Bronx, NY)
- …and/or communications functions at a College or Unit. They work in technical support , applications development, operations, help desk , and similar ... IT Support Assistant Hourly (Service Desk Support Assistant) **GENERAL DUTIES** IT...requests submitted by students, faculty, and staff to the Help Desk on a multitude of platforms… more
- Monroe Community College (Rochester, NY)
- …responsible for assisting with the daily operations of the technical services help desk in MCC's Technology division, providing first-line routine diagnosis ... Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Fri Oct 31...+ Assists in the coordination of the development of help desk strategies + Assists in the… more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- UNIVERSAL Technologies is seeking an IT Help Desk Technician for an on-site role in Long Island City, NY. May change to a hybrid schedule after 90 days. ... high-volume phone and email requests in an IT Service Desk Setting. WHO WE ARE UNIVERSAL Technologies is a...to resolve technical problems + Escalate complex issues to Level III support or management when needed… more
- TEKsystems (Seneca Falls, NY)
- …collaborative IT team. Exposure to diverse technologies and professional growth. Skills Help desk , Help desk support , Service desk , ... support Top Skills Details Help desk , Help desk support ,Service...-Duo authentication experience -O365 support experience -SAP/Oracle support experience -ServiceNow experience Experience Level Expert… more
- Stony Brook University (Stony Brook, NY)
- …or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + Knowledge of PCs, ... shift in a prompt, courteous and professional manner. Provide first- level support for all hardware, software, applications,...to five years experience in a Help Desk , Service Desk or technical support… more
- Stony Brook University (Stony Brook, NY)
- …or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + Knowledge of PCs, ... shift in a prompt, courteous and professional manner. Provide first- level support for all hardware, software, applications,...to five years experience in a Help Desk , Service Desk or technical support… more
- Robert Half Technology (New York, NY)
- Description We are looking for a skilled Help Desk Analyst to provide technical support and ensure seamless operations for our team in New York, New York. ... is vital in maintaining efficient workflows and a high level of customer service. Responsibilities: * Respond promptly to...A minimum of 2 years of experience in a help desk or technical support … more
- Comcast (New York, NY)
- …ongoing seller enablement through process Q&A, deal structure guidance, and case-by-case deal desk support . + Develop and publish playbooks and documentation for ... narratives to inform process improvement and forecasting accuracy. + Support the Director in publishing Deal Desk ...to meet the needs of your reality - to help support you physically, financially and emotionally… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of ... (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more