- GMHC (New York, NY)
- …values. Essential Job Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests ... ticketing system, phone, email, or in person. + Provide first- level technical support for hardware, software, peripheral,...follow-through and attention to detail. + Accurately document all Help Desk actions and user interactions in… more
- TEKsystems (New York, NY)
- …*Participate in IT syncs to report progress, blockers, and insights. Required Skills & Experience * Help Desk or IT support experience: 2-4 years minimum in ... Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. Title: Help Desk Contractor Duration: 6 month extendable...Responsibilities *Manage and resolve Level 1 and Level 2 IT support tickets via Freshservice… more
- TEKsystems (New York, NY)
- Job Description Essential Duties: 1. Provide Level 2 End User Support (30%) Monitor and respond promptly to support tickets in the queue(s). Document Service ... technical notes for escalation or resolution of service requests. Assist with Service Desk tickets in the regional queue, supporting all locations in the region and… more
- TEKsystems (New York, NY)
- …*Participate in IT syncs to report progress, blockers, and insights. Required Skills & Experience * Help Desk or IT support experience: 2-4 years minimum in ... Description Title: Help Desk Contractor Duration: 6 month...Description Title: Help Desk Contractor Duration: 6 month extendable contract -...road. *Manage and resolve Level 1 and Level 2 IT support tickets via Freshservice… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... information technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the… more
- Enhanced Protection Services (New York, NY)
- …and effective resolution of support issues + Engage in Level 1 Help Desk support for end users via account support , troubleshooting, and other ... obligations and meet its time deadlines with clients. **RESPONSIBILITIES:** + Support Emergency Operation Center by screening test calls and other administrative… more
- TD Bank (Melville, NY)
- …+ Leads the development, maintenance, and enhancement of policies, procedures, and desk - level controls to comply with regulatory and firm requirements + ... **Line of Business:** TD Wealth **Job Description:** The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the… more
- Barnes & Noble (Westbury, NY)
- … for all calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support , remoting into stores' equipment and ensuring ... Escalate any store issues as necessary to the proper level of support . * Provide proper follow...or trends of incoming calls to Help Desk Management. * Provide technical or logistical support… more
- Deloitte (New York, NY)
- …practices for Core Risk Managers. Both functions are described in detail below. + Deal Desk Support , Contracting, and Negotiations + Assist with deal desk ... of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials,...and delivery to act as a strategic advisor to help optimize deal flow along with sales and contracting… more
- GovCIO (New York, NY)
- …IT Customer Support Professional with an active Secret clearance to provide outstanding support to users, as well as deliver desk -side support , regularly ... be a fully on-site position. **Responsibilities** + Provide outstanding support to users. + Deliver desk -side ...can't do it alone. We need great people to help us do great things - for our customers,… more