- NuAxis Innovations (Falls Church, VA)
- …Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the US Fish and ... a high-impact federal mission while gaining experience in enterprise- level IT operations. **Key Responsibilities** . Provide Tier 1...experience. . 2+ years of hands-on experience in a help desk or desktop support … more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of ... (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- M. C. Dean (Vienna, VA)
- …Experience or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...end users and stakeholders. + Triages incoming issues to support ticket creation and assignment per tier level… more
- Parsons Corporation (Centreville, VA)
- …redefine what's possible. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representatives** to join our team! In ... this role you will get to **ensure round-the-clock support is available 24/7/365** **, through both phone and...available 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible… more
- Cayuse Holdings (Richmond, VA)
- **Overview** **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$17.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions...Desk Agent provides customer service solutions within service level agreements using the company and project quality and… more
- Insight Global (Richmond, VA)
- Job Description Insight Global is looking for a Help Desk Technician to join our top chemical client. The work authorization is not specialist and the salary ... for tracking and training purposes, and escalating more complex problems to second- level support . Additional responsibilities below: 1. Respond to all End… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... II candidate will escalate to the eBusiness team for a more detailed level of support . The Tier II will consult with appropriate manufacturers where required in… more
- NANA Regional Corporation (Alexandria, VA)
- …the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help - desk ... Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the...+ Develop and manage escalation procedures to ensure service level agreements (SLAs) are met. + Document, track, and… more
- Huntington Ingalls Industries (Springfield, VA)
- …Anticipated Salary Range: $40,562.00 - $65,000.00 Security Clearance: TS/SCI Level of Experience: Mid This opportunity resides with Warfare Systems ... reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the US military and federal agency partners.… more