- CACI International (Reston, VA)
- …performing the daily check. * Create and update, on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in ServiceNow. * ... Help Desk Specialist Job Category: Information... Help Desk Specialist Job Category: Information Technology Time Type:...small team that provides Tiers 1, 2, and 3 level support . You will be the primary… more
- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission Support ... a broad skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS teams,… more
- Robert Half Technology (Mclean, VA)
- …enhance support capabilities. Requirements * Minimum of 2 years of experience in a help desk or technical support role. * Proficiency in Active Directory ... Description We are looking for a dedicated Help Desk Analyst I to join...and collaboration in a fast-paced environment. Responsibilities: * Provide first- level technical support to resolve issues related… more
- TekSynap (VA)
- …tickets to provide general IT support . + Create, update, and close out help desk tickets accurately and efficiently. + Collaborate with other Tier I and ... seeking a part time **Tier I Help Desk Technician** to provide high quality technical support...remote/telework + Type of environment: Home Office + Noise level : Low + Work schedule: Part-Time, up to 30… more
- Amentum (Quantico, VA)
- …collaborative telephony solutions within a zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually, to users ... ensure a timely resolution. Ensure that all phases of help desk support are properly...or past work may be used to show the level of experience needed to perform at this … more
- System One (Arlington, VA)
- …Benefits available ALTA IT Services has a 6-month contract to hire opening for a Service Desk Tower Lead to lead an IT support team, onsite at a federal client ... Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site -...play a critical role in managing a team of support analysts and ensuring efficient and effective support… more
- M. C. Dean (Vienna, VA)
- …Experience or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...end users and stakeholders. + Triages incoming issues to support ticket creation and assignment per tier level… more
- Old Dominion University (Norfolk, VA)
- …Job Full Time EEO Category C Technicians Job Description The Help Desk Technician serves as a front-line support representative responsible for assisting ... Posting Details Working Title Help Desk Technician Position Number 01440A...the ability to identify user needs and clearly communicate support solutions * Proficient in Microsoft Windows and Apple… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... configuration standards. + Escalate complex or unresolved issues to higher- level technical support teams as needed. +...experience considered. + 1-3 years of experience providing IT support in a help desk … more
- Travelers Insurance Company (Richmond, VA)
- …Our Ideal Candidate Have?** + Insurance Knowledge preferred. + Customer Service and/or Help Desk experience preferred. + Technical Knowledge: + Demonstrates a ... analytical skills, business and technical knowledge to provide operational and business support for computer systems to various internal and external customers via… more
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