- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …or GED; Associates degree in Information Technology preferred. + -5-8 years in customer support or help desk for personal computers and software applications ... and requests. As the entry point for customer's, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Atrium Hospitality (Norfolk, VA)
- …and check-outs with accuracy, warmth, and just the right amount of charm. + Support and train new front desk team members-you're the friendly coach they'll ... volunteer programs. **What You Will Do** + Oversee front desk operations and step in as the go-to problem...and professionally (bonus points if they leave smiling). + Help manage daily tasks like event sheet distribution, business… more
- GovCIO (Richmond, VA)
- …compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements ... **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to...an active Secret clearance to provide Tier I phone support and troubleshooting in compliance with established policies/procedures. This… more
- GovCIO (Alexandria, VA)
- **Overview** GovCIO is currently hiring for a SIPR Service Desk Specialist. This position is located in Alexandria, VA and is an on-site position. ... **Responsibilities** Provides technical support for computers and associated networks. Installs, troubleshoots, services,...can't do it alone. We need great people to help us do great things - for our customers,… more
- EPS Corporation (Dahlgren, VA)
- …Qualifications + Six (6) yearsof professional experience in Industry, Federal, or DoD Help Desk Support . + Hands-on experience withBMC Remedy,ServiceNow, or ... and a proven track record of delivering exceptional technical support using enterprise- level tools. Requirements Key Responsibilities...similar help desk management tools. + Must meetDoD IAT … more
- Leidos (Norfolk, VA)
- …OS, version 10. *Experience with HP Service Manager, Remedy, or similar Service/ Help Desk ticket management software. *Basic network troubleshooting skills. ... of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the… more
- SAIC (Reston, VA)
- …the following task areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments ... to fill. Minimum requirements will vary based on role, level , education and experience. **SAFe certifications and/or experience are...and some may be remote, with the exception of Help Desk , Deskside Support , and… more
- NANA Regional Corporation (Arlington, VA)
- …environment. + Develop expertise in the software tools. + Travel up to 25% to deliver training. ** Help Desk Support :** + Provide Tier I and Tier II help ... client in Arlington, VA. This role provides training and desk -side support . To join our team of...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- TD Bank (Vienna, VA)
- …+ Leads the development, maintenance, and enhancement of policies, procedures, and desk - level controls to comply with regulatory and firm requirements + ... **Line of Business:** TD Wealth **Job Description:** The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the… more
- TekSynap (Arlington, VA)
- **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be ... please contact ###@teksynap.com for assistance. **Job Locations** _US-VA-Arlington_ **ID** _2025-8570_ **Category** _Technical Support / Help Desk_ **Type** _Regular… more