• Journeyman Customer Support Professional…

    GovCIO (Arlington, VA)
    …and will be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage ... Specialist) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network storage...can't do it alone. We need great people to help us do great things - for our customers,… more
    GovCIO (07/23/25)
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  • Technical Lead

    Epsilon, Inc (Alexandria, VA)
    …business needs change. **Preferred Qualifications:** + One or more Help Desk Institute (HDI) certification preferred; HDI Support Center Manager is ... all teams. This position will also oversee the technical support staff managing their day-to-day and ensuring high- level...Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably… more
    Epsilon, Inc (10/04/25)
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  • Service Center Frontline Account Manager

    CACI International (Chantilly, VA)
    …enterprise IT operations in lieu of formal education. Minimum 3 years of experience in Help Desk support , IT service desk , or systems administration ... Center, the Frontline Account Manager will: Key Responsibilities: Provide first- level technical support in a 24x7 world-class...such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft… more
    CACI International (09/30/25)
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  • Frontline Account Manager

    CACI International (Chantilly, VA)
    …enterprise IT operations in lieu of formal education. + Minimum 3 years of experience in Help Desk support , IT service desk , or systems administration ... the Frontline Account Manager will: Key Responsibilities: + Provide first- level technical support in a 24x7 world-class...as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. +… more
    CACI International (08/20/25)
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  • Senior IT Support Specialist

    CoStar Realty Information, Inc. (Richmond, VA)
    …and software. + Update and create documentation to be used across the Service Desk organization + Provide videoconference administration and support . + Any other ... Senior IT Support Specialist- Richmond, VA Job Description **Overview** CoStar...to join our team. In this role, you will help improve the productivity of CoStar Group employees by… more
    CoStar Realty Information, Inc. (09/23/25)
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  • Electronic Surveillance System Analyst (Active Top…

    NANA Regional Corporation (Fredericksburg, VA)
    …equivalent specialized experience. + Must have at least five (5) years direct related experience in help desk and network support . + A minimum of three (3) ... assistance. + Evaluates requests for assistance and provides appropriate level of help to the LEO until...personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct… more
    NANA Regional Corporation (07/09/25)
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  • Lab Manager I

    ARSIEM (Arlington, VA)
    … one of our Government clients in Arlington, VA. Responsibilities + Serve as the first level Help Desk for the TEN Lab's systems and accounts + Assist ... ARSIEM is looking for a Technical Engagement Network (TEN) Help Desk Technician to perform investigations to...Desk ticket processing and procedures + Good Customer support + Ability to keep detailed notes + Must… more
    ARSIEM (07/10/25)
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  • Applications Support Specialist - TS/SCI…

    General Dynamics Information Technology (Chantilly, VA)
    …products or services. + Record events, problems, status information, and resolutions in the help desk system. + Potentially, surge to assist with manual testing ... At GDIT, people are our differentiator. As a Technical Support Specialist, you will help ensure the...user issues/requests. + Direct unresolved issues to the next level of support personnel. + Manage time… more
    General Dynamics Information Technology (09/19/25)
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  • Tier 2 Helpdesk Lead CAB Manager for Tech Control

    TekSynap (Arlington, VA)
    …requisitions for equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment ... the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support ...desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech… more
    TekSynap (07/09/25)
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  • Technical Trainer

    Leidos (Newport News, VA)
    …and technical proficiency in the Leidos software to participate in the NIPR and SIPR Help Desk schedule. Support deployed software system with Help ... upgrade in that area. + Prepare and deliver operator level training virtually and/or within a classroom environment at... Desk activities, reviewing Help Desk tickets submitted by the field, perform initial troubleshooting… more
    Leidos (09/28/25)
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