- Serco (Herndon, VA)
- … Support (IPINS). + You will lead your team to provide high quality network and help desk support to our current and future organization. + You will ... team manages multiple government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the… more
- Serco (Herndon, VA)
- …physical IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both ... offerings when applicable for projects. + Provide technical execution support . + Provide technical expertise to the PM during...You will be responsible for the development of IT Help Desk knowledge management plans. + You… more
- Marriott (Falls Church, VA)
- …**Pay Range:** $28.35-$31.73 per hour **Bonus Eligible:** Y **JOB SUMMARY** Entry level management position that focuses on supporting the day-to-day activities of ... GED; 3 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year...and tracks employee time and attendance. **Contributing Information to Support Managing to Budget** * Supervises same day selling… more
- TEKsystems (Arlington, VA)
- …with advance notice. Qualifications + Experience: 1+ year in a front desk , office coordinator, or hospitality role preferred; entry- level candidates welcome. ... We are seeking a highly organized and customer-focused Front Desk Coordinator to serve as the first point of...facility work orders and respond to building-related issues. + Support candidate onboarding and other administrative tasks as needed.… more
- Chenega Corporation (Springfield, VA)
- … calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests received. ... core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join...cutting-edge technology and take your career to the next level ! Chenega Agile Real-Time Solutions (CARS) was created with… more
- US Courts (Alexandria, VA)
- …Office and the US Probation Office. The Temporary Information Technology Technician II provides IT help desk support for end users along with technical ... and configuring hardware and software programs. Responsibilities Respond to help desk calls and emails, log computer...subject matter expert may be escalated to the next level ; Utilize and maintain service desk management… more
- Koniag Government Services (Chantilly, VA)
- …center management experience + HDI Support Center Manager (HDI-SCM) or HDI Help Desk Manager (HDI-HDM) certification required + Proven track record of ... + Knowledge of ITIL practices and principles + Experience with service desk operations and technical support environments **Desired Skills and Competencies:**… more
- Public Consulting Group (Richmond, VA)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... support center empowers best practice education solutions that help schools better meet the needs of struggling students...specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule… more
- AeroVironment (Manassas, VA)
- …across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and ... procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation...limited to, RMF, NIST SP 800-171, and CMMC + Support implementation of CMMC Level 3 efforts… more
- UIC Government Services and the Bowhead Family of Companies (Norfolk, VA)
- …validate requirements, and support functional enhancements. + Utilize the National Help Desk Service Manager (NHDSM) or similar ticketing system to log, ... in supporting the Military Sealift Command (MSC) Financial Management support Services effort located in Norfolk, VA. The mission...customer service experience, preferably with experience in the National Help Desk Service Manager (NHDSM) or a… more