- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …of the functional team and assist the organization through activities including end user support and training, general help desk operations, yearly asset ... Testing system functionality and troubleshooting system errors . Providing desk side support to users as they...range includes various factors not limited to skill set, level , experience, relevant training, and licensure and certifications. To… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …None **Job Family:** IT Infrastructure and Operations **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows 10 ... **Req ID:** RQ203477 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Enterprise Systems and Linux administration** to provide **Tier II support ** for a large Federal Intelligence Agency. This role… more
- Sallie Mae (Sterling, VA)
- …on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after ... school. To help them Start smart. Learn big. Students need guidance...You'll get opportunities to further your education and career, support for you and your family (including your pets!),… more
- TekSynap (Springfield, VA)
- …termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8246_ **Category** _Technical Support / Help Desk_ **Type** _Regular ... infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities for the… more
- Leidos (Bluemont, VA)
- …the user community. Issue/maintain Public Key Infrastructure (PKI) tokens. Work with automated Help Desk tools such as Microsoft System Center, Remedy, and ... user community. Issue/maintain Public Key Infrastructure (PKI) tokens. + Work with automated Help Desk tools such as Microsoft System Center, Remedy, and… more
- Chenega Corporation (Fort Belvoir, VA)
- … customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired knowledge ... TheRemedy Queue Manager willmonitor the performance of AITP Service Level Agreements (SLAs) and ensure incidents and service requests...tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated… more
- NTT America, Inc. (Herndon, VA)
- …plans * Provide technical guidance and mentorship to sales teams * Support post-sale handoffs to ensure smooth implementation * Collect and communicate market ... solutions during the sales cycle: * Design comprehensive service desk architectures that align with ITIL best practices *...with ITIL best practices * Develop solutions for multi-channel support (phone, email, chat, self-service) * Design end user… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …\#ClearanceJobs \#CGIintelligencecareers \#MARSCareers **Skills:** + English + Hardware Installation + Help Desk /IT Services **What you can expect from us:** ... **Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United...future reference and knowledge sharing. * Technical Assistance and Support : o Answering user inquiries: Responding to questions about… more
- Serco (Suffolk, VA)
- …Operational Environment (OE) to join our dynamic team supporting the Joint Staff Support Team in Suffolk, Virginia. This is an exciting opportunity to work alongside ... Design and plan military exercises in collaboration with training audience representatives, Desk Officers, and other event planners. + Deliver exercise products such… more
- Palo Alto Networks (Reston, VA)
- …organization. The primary focus of this role is to partner with Public Sector Deal Desk , Sales Operation, Revenue, and Palo Alto Financial Services teams to help ... + Partner with Legal and Revenue team for decision support and to ensure revenue recognition and financial policy...sales - Partner with the field sales organization to help drive deal closure + Evaluate current processes and… more