- Chenega Corporation (Arlington, VA)
- **Req ID:** 36590 **Summary** ** Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... interest of our nation. SecuriGence is seeking a talented ** Help Desk Manager ** to ... support requests. + Provide technical guidance and support to the Help Desk … more
- ARSIEM (Arlington, VA)
- …ARSIEM is looking for a Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician) to support onsite incident response to civilian ... in Arlington, VA. Responsibilities + Serve as the first-level Help Desk for the TEN Lab's systems...Desk ticket processing and procedures + Good Customer support + Ability to keep detailed notes + Must… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager ** **Category:** Business...using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is ... . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In...our helpdesk team. In this role, you will monitor, support , and manage computer processing activities, ensuring seamless operations… more
- CACI International (Chantilly, VA)
- Help Desk Manager Job...dynamic group of 10 technicians dedicated to providing exceptional support to approximately 2,500 employees. This role offers a ... * * **The Opportunity:** Join our team as a Help Desk Manager and lead...contribute to the resolution of complex technical issues, and support the adoption of new technologies. **Responsibilities:** + Prioritize… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** . ... you will work closely with staff and customers to help resolve the most difficult and high visibility events....related field + 8+ years of experience in service desk operation, leading IT support teams and… more
- NANA Regional Corporation (Alexandria, VA)
- …the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help - desk ... SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in the **DC, Maryland, and Virginia (DMV) area** . ... In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and...Tier 0 - 2 (and select Tier 3) operations support . This role also works closely with staff and… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …. **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential troubleshooting support to our ... configuration management tasks and recommend improvements to ITIL processes. -Document customer help desk SOPs, support instructions for event/incident… more
- CACI International (Reston, VA)
- …performing the daily check. * Create and update, on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in ServiceNow. * ... Help Desk Specialist Job Category: Information...and prioritize them per customer expectations and guidance. * Support the IT Operations Manager by understanding… more
- SMX (Fort Belvoir, VA)
- …all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, on-site position at ... help desk services, managing IT help desk support , ensuring platform... ticket and personnel metrics to the prime project manager + Assist Cyber Operations with continuous monitoring activities… more
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