- TekSynap (Arlington, VA)
- …requisitions for equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment ... desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech...customer issues, questions, and requests. + Certifications: + HDI Support Center Manager or equivalent + Education:… more
- ICF (Reston, VA)
- …for a large national program of Program Support Services (PSS) for child support enforcement. As the LOB Manager , you will apply your knowledge and ... support , training/communications, and data access services. As LOB Manager , you will develop and maintain individual work plans...including: ICR User Guide, ICR Cheat Sheet , ICR Desk Aid + Identify and reach out to stakeholders… more
- TekSynap (Arlington, VA)
- …Operating Procedures (SOPs), Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) ... incidents, service requests, and problems with internal and external support teams. + Monitor and track service desk...equipment (GFE) and ensure proper asset management practices. + Support the Program Manager in providing guidance… more
- ManTech (Herndon, VA)
- … or program management. + 4+ years of hands-on leadership experience in service desk support and operations. + One of the following certifications is required: ... 4 days onsite and 1 day remote. The Desktop Support Services Deputy Program Manager (DPM) works...ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of leadership experience in service desk support and operations. + One of the following certifications is required: ... ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile methodologies +… more
- Marriott (Vienna, VA)
- …High school diploma or GED; 3 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 1 year experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Supporting the… more
- Chenega Corporation (Fort Belvoir, VA)
- Remedy Queue Manager Ft. Belvoir, VA Join our Talent Network...functions. + Submit all initial IT requests to the Help Desk and monitor the progress of ... Remedy Queue Manager Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue ...tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated… more
- Palo Alto Networks (Reston, VA)
- …**Your Career** We are looking for a highly motivated, results oriented Senior Manager , Sales Finance ( Public Sector - FED/SLED ) to join our organization. ... this role is to partner with Public Sector Deal Desk , Sales Operation, Revenue, and Palo Alto Financial Services...Operation, Revenue, and Palo Alto Financial Services teams to help structure profitable and compliant transactions that address the… more
- Cambridge International Systems Inc (VA)
- …enterprise network optimization support is also desired. The Capture and Account Manager will serve as a key member of the Business Development, Capture, and ... Inc. (Cambridge) is seeking a full-time Capture and Account Manager with experience winning and growing strategic programs across...in the areas of critical infrastructure support and design, infrastructure modernization, and… more
- Carrington (Richmond, VA)
- …home!** The Treasury Manager will be responsible for managing the wire desk of the Treasury department with its ongoing daily operational needs such as ... signatories, unclaimed property reporting and compliance activities. Provide ongoing support of Treasury-related processes. Ensure payments are accurate, avoid… more
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