- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- … team. Required Qualifications: * Experience: Minimum of 3 to 5 years in IT support or related help desk environments * Education: High School Diploma ... - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role is critical to...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate… more
- Koniag Government Services (Baltimore, MD)
- …88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in Baltimore, MD. **This position… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- … support environments. Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR ... Service Desk Incident Manager Clearance Required: Secret Clearance Locations:...* Certifications (Required): + IAT II certification - CompTIA ( Network +, Security+, or equivalent) + ITIL v4 Foundation +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Computer Hardware,Customer Service, Help Desk Support **Experience:** 0 + years of ... worldwide with an ESOC consisting of Self- Help Knowledge Portals, remote Service Desk resolution support , and in-field customer engagement support . GDIT… more
- Leidos (Laurel, MD)
- …Implementation, troubleshooting, and maintenance for IT systems + **Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems** + ... us and make a difference in National Security!** **Job Summary:** Systems/ Network administrator will provide support for implementation, troubleshooting and… more
- CACI International (Columbia, MD)
- …web proxies, load balancers, etc. - Provide Tier 1 (Basic help desk resolution) and Tier 2 (in-depth technical support ) problem identification, diagnosis, ... Security Implementation and Sustainment (NSIS) Services, and will provide support for implementation, troubleshooting and maintenance of Network Security… more
- Guidehouse (Rockville, MD)
- …be part of a broader IT program that provides end-to-end support -including help desk , systems, network , incident response and security services-ensuring ... operation, vulnerability management processes, exceptions, and remediation tracking + Support implementation of security projects that require compliance with… more
- St. George Tanaq Corporation (Suitland, MD)
- …**About the Role** We are seeking a **Senior System Administrator - Network Security** to support our federal government customer. The Senior ... the Security Team lead and provide security services and support for the government customers' network , as...suspicious activities. + Work with company staff members to help them stay connected and keep their work devices… more
- Johns Hopkins University (Baltimore, MD)
- …to customer. + Act as informational resource on hardware and software questions/issues by serving on Help Desk or support desk . + Remain current on ... Media and Technology Solutions is seeking a **_Sr. Technical Support Analyst_** to support the Center for...or graduation equivalent. + Three years related experience, including help desk or comparable IT client service… more
- Amentum (Annapolis Junction, MD)
- …include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 1 software ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more
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