- Amentum (Annapolis Junction, MD)
- …include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 2 software ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more
- CACI International (Annapolis Junction, MD)
- …In this role, you will manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running ... As a System Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem identification, diagnosis, and resolution. + Tier… more
- DCCA (Annapolis Junction, MD)
- …of the client/server/storage/ network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and ... and maintenance of IT systems . Provide Tier I ( Help Desk ) problem identification, diagnosis and resolution...and problem resolution for all of the client/server /storage / network devices, mobile devices, etc. . Provide support… more
- TEKsystems (Columbia, MD)
- …skills across hardware, software, and network layers. + Familiarity with network support and connectivity diagnostics. Qualifications: + Prior experience in ... Provide deskside support and resolve escalated tickets from the Service Desk . + Troubleshoot issues related to the Microsoft 365 suite (Outlook, Teams, OneDrive,… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …the client/server/storage/ network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. +… more
- Nightwing (Annapolis Junction, MD)
- …of the client/server/storage/ network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 ( Help Desk ) problem identification, diagnosis, and resolution of problems.… more
- COMSO, Inc (Fort Meade, MD)
- …the client/server/storage/ network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Synergy ECP (Columbia, MD)
- …of the client/server/storage/ network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... for implementation, troubleshooting and maintenance of IT systems + Provide Tier I ( Help Desk ) problem identification, diagnosis and resolution of problems +… more
- COMSO, Inc (Fort Meade, MD)
- …the client/server/storage/ network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …client/server/storage/ network devices, mobile devices, etc. There will be Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide… more