- CACI International (Annapolis Junction, MD)
- …In this role, you will manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running ... As a System Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem identification, diagnosis, and resolution. + Tier… more
- DCCA (Annapolis Junction, MD)
- …of the client/server/storage/ network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and ... and maintenance of IT systems . Provide Tier I ( Help Desk ) problem identification, diagnosis and resolution...and problem resolution for all of the client/server /storage / network devices, mobile devices, etc. . Provide support… more
- Arena Technical Resources, LLC (Hanover, MD)
- …other duties as assigned. Experience and Educational Background . 6-12 months of technical support or help desk experience in a business environment ... Technical Support Representative Location: Hanover, MD, US Job ID:...and troubleshooting performed. . Troubleshoot basic hardware, software, and network issues before escalating to higher tiers. . Ensure… more
- COMSO, Inc (Fort Meade, MD)
- …the client/server/storage/ network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Jovian Concepts, Inc. (Annapolis, MD)
- … devices, mobile devices, etc.<\/span><\/span><\/span><\/span> <\/li>\n + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis ... and maintenance of IT systems.<\/span><\/span><\/span><\/span> <\/span><\/li>\n + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of… more
- Nightwing (Annapolis Junction, MD)
- …of the client/server/storage/ network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 ( Help Desk ) problem identification, diagnosis, and resolution of problems.… more
- Jovian Concepts, Inc. (Annapolis, MD)
- …the client\/server\/storage\/ network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... and maintenance of IT systems.<\/span> <\/span><\/span><\/span><\/li>\n + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of… more
- Synergy ECP (Columbia, MD)
- …of the client/server/storage/ network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... for implementation, troubleshooting and maintenance of IT systems + Provide Tier I ( Help Desk ) problem identification, diagnosis and resolution of problems +… more
- V2X (Patuxent River, MD)
- …At least three (3) years' of experience with DOD C4ISR systems which includes 24/7/365 help desk support , conducting training, on-site technical support , ... of time, to include applicable work-up cycle and deployment underway periods. Travel to support other Naval Air Stations and Marine Corps Air Stations in both CONUS… more
- Koniag Government Services (Baltimore, MD)
- …automates workflows, integrates new functionalities, and leverages quantitative metrics to enhance help desk operations. The developer collaborates closely with ... Koniag Government Services company, is seeking a Developer to support TGS and our government customer in Baltimore, MD....help desk management to identify process improvements, ensure system reliability,… more
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