- General Dynamics Information Technology (Annapolis Junction, MD)
- …of the client/server/storage/ network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide… more
- Synergy ECP (Columbia, MD)
- …of the client/server/storage/ network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... for implementation, troubleshooting and maintenance of IT systems + Provide Tier I ( Help Desk ) problem identification, diagnosis and resolution of problems +… more
- Assertive Professionals (Hanover, MD)
- …activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Optimizes ... activities of configuration and operation of IT systems + Provides Tier I ( Help Desk ) problem identification, diagnosis and resolution of problems + Optimizes… more
- TAI (Pikesville, MD)
- …any technical snags to keep our operations running smoothly. + Provide direct help - desk support to users across the organization using ticketing ... are currently seeking an IT Desktop Technician that will support Tier I through Tier II level software and...tasks and projects under pressure, including experience with a help desk ticketing system + Strong interpersonal… more
- ARSIEM (Annapolis Junction, MD)
- …all client/server/storage/ network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... systems + Assist users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of… more
- CACI International (Annapolis Junction, MD)
- …client/server/storage/ network devices, mobile devices, etc. You will provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem...operations, monitoring and problem resolution for all of the client/server/storage/ network devices, mobile devices, etc. + Provide support… more
- Leidos (Bethesda, MD)
- …building and enhancing DevSecOps pipelines, IT engineering to maintain and improve infrastructure, help desk support for enclave users, and cybersecurity ... and Coordination: + Provide leadership and direction to IT engineering, DevSecOps, help desk , and cybersecurity personnel. + Attend customer meetings to… more
- CACI International (Laurel, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... for resolving IT hardware and software infrastructure (Linux servers, network , security, etc.) issues using systems analysis techniques and...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- PNC (Bel Air, MD)
- …Problem Resolution, Technical Support **Competencies** Call Center Technologies, Customer Support Operations, Hardware Infrastructure, Help Desk , Problem ... requests for technical assistance via chat and/or web tickets - Remain current with support changes/updates - Adhere to Service Desk and Company Polices and… more
- CACI International (Fort Meade, MD)
- …opportunity to provide support and maintain government IT systems that help support national defense operations. **Responsibilities:** + Provide support ... for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems +… more
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