- Nightwing (Arlington, VA)
- …restoration of services. Nightwing is seeking a Technical Engagement Network (TEN) Help Desk Technicians to support this critical customer mission. ... **Responsibilities:** - Serve as the first level Help Desk for the TEN Lab's systems...standard operating procedures (SOPs) and Work Instructions - Provide support for TEN Accounts, Virtual Private Network … more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …. **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential troubleshooting support to our ... configuration management tasks and recommend improvements to ITIL processes. -Document customer help desk SOPs, support instructions for event/incident… more
- NuAxis Innovations (Falls Church, VA)
- …Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the US Fish and ... base articles as needed. . Collaborate with server and network teams to resolve cross-functional issues. **Minimum Qualifications** ....experience. . 2+ years of hands-on experience in a help desk or desktop support … more
- Motion Recruitment Partners (Arlington, VA)
- Help Desk - Hybrid Washington DC Arlington, Virginia **Hybrid** Contract $40/hr - $46/hr Help Desk As the Help Desk Technician, you'll be ... responsible for monitoring and updating IT support tickets for staff. This position requires a strong...Assist with onboarding, offboarding, and employee transitions by managing network and phone accounts and setting up equipment +… more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you are seeking a unique, ... exceptional place to work. General Job Description The Service Desk Manager is responsible for the daily operations of... Manager is expected to take ownership of user support issues and be proactive when dealing with them.… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Bench Clearance:... Support , adding and deleting users to the client network as well as other AD HOC tasks. + Ability ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +...to assist clients with hardware and software support via telephone. + Coordinate with team to ensure… more
- CACI International (Chesapeake, VA)
- …of Travel Required: None Type of Travel: None * * * CACI is seeking a ** Help Desk Specialist** to support a DOD Travel contract. **Responsibilities:** + ... Help Desk Specialist Job Category: Information...+ Translates processes into visual depictions. + TAC requires support 24X7 365 days a year, the selected individual… more
- V2X (Springfield, VA)
- …Shall have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance ... to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness....We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will… more
- MPR Associates (Alexandria, VA)
- …resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more ... firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you...issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones,… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more