• IT Help Desk Technician

    Spectrum Comm Inc (Falls Church, VA)
    Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... role delivers Tier 1-2 troubleshooting for hardware, software, and network issues while maintaining a high standard of customer...experience considered. + 1-3 years of experience providing IT support in a help desk … more
    Spectrum Comm Inc (09/22/25)
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  • Help Desk Technician

    Old Dominion University (Norfolk, VA)
    …Job Full Time EEO Category C Technicians Job Description The Help Desk Technician serves as a front-line support representative responsible for assisting ... Posting Details Working Title Help Desk Technician Position Number 01440A... Desk Technician Position Number 01440A Department ITS ACC- NETWORK INFORM SVS Location Norfolk, VA Type of Position… more
    Old Dominion University (09/30/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more ... firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you...issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones,… more
    MPR Associates (09/08/25)
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  • Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    …area** . This role is responsible for managing the entire service desk operation for network , cloud/platform/system/application, and cybersecurity M&A and event ... you will work closely with staff and customers to help resolve the most difficult and high visibility events....related field + 8+ years of experience in service desk operation, leading IT support teams and… more
    ManTech (08/16/25)
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  • Service Desk Lead

    CACI International (Sterling, VA)
    …systems administrators by: + Helping reproduce and diagnose problems + Providing remote support to users for network and desktop hardware and software problems ... Service Desk Lead Job Category: Information Technology Time Type:...As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the… more
    CACI International (08/20/25)
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  • Help Desk Analyst

    Systems Engineering Solutions Corporation (Alexandria, VA)
    …services, which includes Tier 1 Help Desk , Tier 2 End User Support , Tier 3 Server, Platform, and Network Infrastructure Support and Engineering. ... are not limited to, technical assistance for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure… more
    Systems Engineering Solutions Corporation (09/26/25)
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  • Senior Service Desk Program Manager

    ManTech (Herndon, VA)
    …(DMV) area** . In this role you will manage the entire service desk operation for network , cloud/platform/system/application, and cybersecurity M&A and event and ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in the **DC,...Tier 0 - 2 (and select Tier 3) operations support . This role also works closely with staff and… more
    ManTech (09/10/25)
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  • Help Desk Specialist

    Insight Global (Norfolk, VA)
    Job Description Insight Global is looking for a Help Desk Technician to sit on site in Norfolk, VA. This role is responsible for providing technical assistance ... and support to internal users across hardware, software, network , and telecommunications systems. The ideal candidate will have strong troubleshooting skills,… more
    Insight Global (09/18/25)
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  • Help Desk Technician ( Help…

    Huntington Ingalls Industries (Springfield, VA)
    …cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely ... enable us to support sensitive missions for the US military and federal... of internal and/or outside customer computer hardware, software, network , and telecommunications systems. + Diagnoses, identifies, isolates and… more
    Huntington Ingalls Industries (09/05/25)
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