- Chenega Corporation (Arlington, VA)
- **Req ID:** 38246 **Summary** **Tier 2 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join...to our nation. SecuriGence is seeking a **Tier 2 Help Desk Analyst** to help … more
- M. C. Dean (Vienna, VA)
- …Experience or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...of the Operations Manager. Main responsibilities include: + Answers network support phone calls from customer end… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... role delivers Tier 1-2 troubleshooting for hardware, software, and network issues while maintaining a high standard of customer...experience considered. + 1-3 years of experience providing IT support in a help desk … more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- MPR Associates (Alexandria, VA)
- …resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more ... firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you...issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones,… more
- CACI International (Sterling, VA)
- …systems administrators by: + Helping reproduce and diagnose problems + Providing remote support to users for network and desktop hardware and software problems ... Service Desk Shift Lead Job Category: Information Technology Time...As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the… more
- Huntington Ingalls Industries (Springfield, VA)
- …cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely ... enable us to support sensitive missions for the US military and federal... of internal and/or outside customer computer hardware, software, network , and telecommunications systems. + Diagnoses, identifies, isolates and… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support ....Assist with centrally managing desktops, laptops, printers, and other network peripheral devices + Provide quality customer service and… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... be tasked to: + Provide first level of technical support in call center, while providing strong customer service....+ Address tickets related to access, hardware, software, or network including but not limited to password resets, upgrades,… more
- Amazon (Arlington, VA)
- …Amazon Leo's satellite network . We have an immediate opening for a Deal Desk Specialist to support the ALG team focusing on government customers around the ... aerospace, space exploration, and/or satellites? Do you want to help build solutions at Amazon Leo to transform the...determine the right goals and inform decisions. You will support long-term solutions to ALG deal development scaling approach.… more