• Help Desk Technician I - Swing…

    Red River (Chantilly, VA)
    …is primarily responsible for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly from customers ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...assist with handling any kind of tasks related to network and infrastructure outages. ​ **This role will operate… more
    Red River (07/08/25)
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  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    …area** . This role is responsible for managing the entire service desk operation for network , cloud/platform/system/application, and cybersecurity M&A and event ... you will work closely with staff and customers to help resolve the most difficult and high visibility events....related field + 8+ years of experience in service desk operation, leading IT support teams and… more
    ManTech (05/17/25)
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  • Senior Service Desk Program Manager

    ManTech (Herndon, VA)
    …(DMV) area** . In this role you will manage the entire service desk operation for network , cloud/platform/system/application, and cybersecurity M&A and event and ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in the **DC,...Tier 0 - 2 (and select Tier 3) operations support . This role also works closely with staff and… more
    ManTech (06/11/25)
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  • Field Service Representatives / Service…

    UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
    …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialist Lead to support a customer...potential problems. + Provide Tier 1 and Tier 2 support for network connectivity, system performance, and… more
    UIC Government Services and the Bowhead Family of Companies (07/14/25)
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  • Associate Service Desk Technician

    NTT America, Inc. (Ashburn, VA)
    …account administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third ... 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company… more
    NTT America, Inc. (04/25/25)
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  • IT Service Desk Specialist - Top Secret…

    Tesla Laboratories. Inc. (Vienna, VA)
    …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support ....Assist with centrally managing desktops, laptops, printers, and other network peripheral devices + Provide quality customer service and… more
    Tesla Laboratories. Inc. (05/08/25)
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  • Service Desk Technician

    TEKsystems (Roanoke, VA)
    …demeanor in all interactions. Required Skills & Qualifications + Proven experience in a help desk or technical support role. + Strong knowledge of ... Description We are seeking a skilled and customer-focused Service Desk Technician in Roanoke, VA. In this role, you...Technician in Roanoke, VA. In this role, you provide support for Level 1 and Level 2 issues, providing… more
    TEKsystems (07/17/25)
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  • Tier I Service Desk Agent (Day Shift)

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    …hours as required. **Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
    ASM Research, An Accenture Federal Services Company (06/20/25)
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  • Help Desk Technician I - Overnight…

    Red River (Chantilly, VA)
    …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... be tasked to: + Provide first level of technical support in call center, while providing strong customer service....+ Address tickets related to access, hardware, software, or network including but not limited to password resets, upgrades,… more
    Red River (07/18/25)
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  • KGS Deal Desk Specialist , Kuiper…

    Amazon (Arlington, VA)
    …using Kuiper's satellite network . We have an immediate opening for a Deal Desk Specialist to support the KGS team focusing on government customers around the ... you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so,… more
    Amazon (07/11/25)
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