- Fairfax County Sheriff's Office (Fairfax, VA)
- …implements documentation and procedures for determining and/or preventing problems; + Assists the help desk in problem determination and solution; + Sets up, ... equipment installation and configuration, labeling, and documentation; + Provides routine support for network and/or telecommunications functions; + Responds to… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …requirements + Experience in a network operations center (NOC) or help desk environment, including ticketing and customer communications + Willingness to ... network connectivity and infrastructure on the Navy Enterprise Tactical Training Network (NETTN). You will support the operation and maintenance of multiple… more
- Leidos (Chantilly, VA)
- …+ Strong troubleshooting skills on Cisco routers and switches. + Familiarity with Web Help Desk ticketing system. + Network + certification or equivalent is ... The ideal candidate will be responsible for installation, configuration, administration, support , and maintenance of network systems including associated… more
- Epsilon, Inc (Alexandria, VA)
- …queues utilizing available knowledge and approved remediation tools. + Perform remote/ desk -side tech support by applying advanced troubleshooting and resolution ... combining our expertise and expanding our resources to enhance support for our customers and create new opportunities for...with a minimum of two (2) years in a help - desk area, and two (2) years at… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …to deliver state-of-the-art capabilities. The Helpdesk Manager oversees the daily operations of a help desk or IT support team, ensuring efficient and ... and resolving technical problems related to hardware, software, and network issues. o Collaborating with other IT teams and...IT support and troubleshooting. * Experience with help desk software and ticketing systems. *… more
- GovCIO (Arlington, VA)
- …a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage allocation, ... Specialist) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network...can't do it alone. We need great people to help us do great things - for our customers,… more
- TekSynap (Ashburn, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation ... our team supporting a National law enforcement agency NOC. This team provides support services for Network (s) Management, Operations, and Maintenance for all … more
- Leidos (Reston, VA)
- …configuration, and troubleshooting. * Dell Hardware installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier 3 support ... Information Technology specialists that possess a diverse knowledge/experience between computer support , systems administration and a dash of network … more
- TekSynap (Springfield, VA)
- …our team supporting a National law enforcement agency NOC. This team provides support services for Network (s) Management, Operations, and Maintenance for all ... Network (s) infrastructure. Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and… more
- ABBTECH Professional Resources, Inc. (Reston, VA)
- …work activities. Plans and schedules own work within a limited time horizon. **Job Summary:** Help Desk Operations In this role, you will provide 24x7 first line ... processes and data requirements, and establish metrics and reports. Your work will support performance analysis and decision making to help ensure infrastructure… more