- US Courts (Alexandria, VA)
- …Office and the US Probation Office. The Temporary Information Technology Technician II provides IT help desk support for end users along with technical ... in installing and configuring hardware and software programs. Responsibilities Respond to help desk calls and emails, log computer problems, and assist with… more
- CACI International (Springfield, VA)
- …Service Providers, customer impact assessments, coordination of maintenance activities, technical support , report creation, network lockdown support , ... by routing incidents, as necessary, to product line, application, or system support specialists * Documents resolutions and updates self- help and staff… more
- TekSynap (Ashburn, VA)
- …oversight and guidance to team of technical professionals responsible for supporting Network infrastructure operations. Provides support in the translation of ... Voice and Video) requirements and orders. Provides in-depth operational analysis of the Network and recommendations for IT alternatives in support of strategic… more
- Chenega Corporation (Springfield, VA)
- … calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests received. ... in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals… more
- Serco (Langley AFB, VA)
- **Position Description** Serco is seeking a **Systems Engineer** to support the Combat Air Force (CAF) Distributed Training Center (DTC) at **Langley Air Force ... Base** in **Virginia** , working for the Distributed Mission Operations Network (DMON) Team based out of Orlando, Florida. The selected applicant will be well versed… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …\#ClearanceJobs \#CGIintelligencecareers \#MARSCareers **Skills:** + English + Hardware Installation + Help Desk /IT Services **What you can expect from us:** ... **Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0417… more
- Gama-1 Technologies (Norfolk, VA)
- …related field (or equivalent experience). + 0-2 years of experience in in IT support , help desk operations, or system administration. + Foundational ... checks, ensuring adherence to federal and organizational policies. + Collaborate with network , security, and cloud teams on technical support and system… more
- Leidos (Bluemont, VA)
- …the user community. Issue/maintain Public Key Infrastructure (PKI) tokens. Work with automated Help Desk tools such as Microsoft System Center, Remedy, and ... user community. Issue/maintain Public Key Infrastructure (PKI) tokens. + Work with automated Help Desk tools such as Microsoft System Center, Remedy, and… more
- TekSynap (Arlington, VA)
- …experience in analysis testing and troubleshooting circuits + Minimum 5 years' experience with help desk support and operation. + Education: + Bachelor's ... of monitoring tools to provide both reactive and proactive support for the client network and systems infrastructure + Knowledge of industry accepted standards… more
- TekSynap (Ashburn, VA)
- …benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8024_ **Category** _Technical Support / Help Desk_ **Type** _Regular ... services as well as ensure adaptability. Provide Security Modernization support (to include but not limited to Zero Trust...sources including, but not limited to IDS data from network sensors, raw data from collection agents, firewalls, proxy… more