- Amazon (Austin, TX)
- …high-performing, customer-centric support function. - Continuously evaluate and optimize Service Desk processes and workflows to improve efficiency, reduce ... Desk Analysts, driving process improvements, and aligning the support strategy with broader IT and business objectives. The...difficult customer interactions. - Represent the Service Desk in executive-level discussions and help champion… more
- DR Horton, Inc. (Arlington, TX)
- …the following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the ... The right candidate will be responsible for all IT support activities related to end user hardware, software and... Help Desk Team * Ensure team members… more
- GovCIO (Austin, TX)
- …diploma required; Associate's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I...Apple Certified Support Professional (ACSP), Google IT Support , or Help Desk Institute… more
- Centre Technologies (Dallas, TX)
- …announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... + Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports...supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage… more
- Robert Half Technology (Spring, TX)
- …users with password resets, account access, and application setup + Log, track, and resolve help desk tickets according to service level agreements (SLAs) + ... hardware, software, and system issues while delivering excellent customer service and escalating more complex problems as needed. +...or certifications preferred) + 1-3 years of experience in help desk , customer support , or… more
- UTMB Health (Galveston, TX)
- …Improvement: Contribute to the continuous improvement of purchasing help desk workflows, policies, procedures, and support systems by suggesting ... Acquisition Associate (Partial Remote) - Purchasing Help Desk **Galveston, Texas, United States**...for all procurement-related inquiries and issues, providing essential first-level support to internal staff and suppliers. This role is… more
- DR Horton, Inc. (Arlington, TX)
- …* Document and track the details of the issue, status and resolution, using the help desk tracking application * Communicate and follow-up with the user while ... America's Builder. #WeBuildPeopleToo/* **Job:** **Information Technology* **Organization:** **Corporate* **Title:** * Help Desk Specialist I* **Location:** *TX-Arlington* **Requisition… more
- Robert Half Technology (Fort Worth, TX)
- Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Fort Worth, Texas. In this role, you will provide technical ... assistance and support across multiple sites, addressing IT-related issues and ensuring...Pay: $25-28 per hour Responsibilities: * Respond promptly to service desk tickets, resolving technical issues in… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of ... (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military… more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more