- General Dynamics Information Technology (San Antonio, TX)
- …**Job Family:** Technical Support Services **Skills:** Desktop Management,End User Support , Help Desk Operations,Information Technology (IT) Support ... smart phones, cellular air cards, etc.) users. To include service setup, maintenance, and end user support ....Performance** - Measure and provide weekly help desk performance reports to Task Lead, Service … more
- GovCIO (Austin, TX)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). ... IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support ... training documentation that is released to the Enterprise Service Desk (ESD)/ Help Desk… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Technician / Help Desk Specialist...Tier I/II service delivery. Operate the service desk and desk side support in order to ... link in your status update to LinkedIn. Job Title Help Desk Technician / Help ...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- TEKsystems (Arlington, TX)
- …10, Support , Troubleshooting, Windows, Technical support , Help desk support , Active directory, Customer service , Hardware, Imaging, Deployment, ... 10, Support ,Troubleshooting,Windows,Technical support , Help desk support Additional Skills & Qualifications Customer Service mentality / experience… more
- Prototype IT (Lewisville, TX)
- prototype:IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a desire to grow their IT knowledge in a challenging and fast-paced ... a culture that puts their employees first. Our IT Help Desk Support Specialists provide...encounters with customers and fellow employees in a friendly, service -oriented manner. + Maintain compliance with prototype:IT standards, including… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor (Senior) - (626) Share this job as...Tier I/II service delivery. Operate the service desk and desk side support in order ... link in your status update to LinkedIn. Job Title Help Desk Supervisor (Senior) Location Randolph Air...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- Travelers Insurance Company (Richardson, TX)
- …**What Will Our Ideal Candidate Have?** + Insurance Knowledge preferred. + Customer Service and/or Help Desk experience preferred. + Technical Knowledge: ... business and technical knowledge to provide operational and business support for computer systems to various internal and external...develops problem resolution and knowledge database for use by service desk staff. Assumes ownership for a… more
- GovCIO (Austin, TX)
- …to the environment, and gather support documents + Provides coaching to service desk agents to address performance issues and create clear, attainable goals ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead...desk agent staff + Collaborate with tier three support groups to establish relationships, prepare for changes and… more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
- NTT America, Inc. (El Paso, TX)
- …organization, apply now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk - Call Center- REMOTE to join our team in El Paso, ... clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders. **Job Responsibilities Include**...position will be a part of our Provider Clinical Service Desk , as an agent primarily handling… more
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