- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- City of New York (New York, NY)
- …best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding to ... Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- Janus Henderson Investors (Manhattan, NY)
- …+ Generous Holiday policies + Paid volunteer time to step away from your desk and into the community + Support to grow through professional development ... together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through...you! Your opportunity + Provide high-touch, white glove IT support to executives and staff in the New York… more
- NY CREATES (Albany, NY)
- …properly. + Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. + Reset passwords and unlock accounts ... affiliates who use the systems. + Identify and organize Help Desk tickets according to priority and...duties as assigned. Job Requirements: Minimum Requirements for IT Support Specialist + Has the ability to… more
- Curtis Lumber Co. (Ballston Spa, NY)
- …team! The IS Support Specialist is responsible for all aspects of help desk support and technical assistance. Address and resolve a wide variety ... support business needs. IS Support + Effectively and efficiently resolve end-user help desk calls received via phone or help desk ticket system +… more
- City of New York (New York, NY)
- …Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk , or as an end user will not be accepted for ... of Correction Information Technology is seeking an experienced Application Support Specialist to provide expert user ...using BI tools and a solid understanding of Service Desk ticketing systems and DevOps principles. This role will… more
- Utica College (Utica, NY)
- …the Technology Support Services department of IITS , this position provides first-level Help Desk support to Faculty, Staff, Students, and others for ... Technical Support Specialist Posting Number S00609 Position...Technical Support Specialist Posting Number S00609 Position Type Full Time...with all groups and departments in IITS . The Help Desk is customer-focused and must remain… more
- Utica University (Utica, NY)
- …of the Technology Support Services department of IITS, this position provides first-level Help Desk support to Faculty, Staff, Students, and others for ... Position Information **Job Title** Technical Support Specialist **Posting Number** S00609 **Position...Works with all groups and departments in IITS. The Help Desk is customer-focused and must remain… more
- Loretto Management Corporation (Syracuse, NY)
- Overview The HR Support Specialist is a vital member of the Human Resources team, serving as the first point of contact for employees and providing exceptional ... Leadership Team with scheduling and administrative tasks. The HR Support Specialist plays a key role in...employee and departmental information. + Ensure the HR front desk , lobby, break room and supply shelf are kept… more
- Mindex (Rochester, NY)
- …employees are both rapidly growing- Are you next to join our team? The Support Specialist provides exceptional support to partners (NYS Regional Information ... (RICs), BOCES, direct districts and customers for Mindex product support . The mission of the Service Delivery team is...interaction. Essential Functions: + Triage customer chat requests and help desk tickets for Mindex product applications… more