- State of Colorado (Denver, CO)
- …and funding requirements. + This position is the technical expert providing Tier 2 support to the Help Desk ( Tier 1 support ) team on LMS issues. ... the BITS Technology Team, application support vendor, PDIS 3rd party help desk vendor, and program leads. + Monitor and evaluates the efficacy of system… more
- TekSynap (Denver, CO)
- …Agency's Solutions for the Information Technology Enterprise III (SITE III).TheHelp Desk (Sys Admin)provides Tier I and II technical software,hardwareand ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Help DeskSystems Administrator is expected tobe able to:...step-by-step solutions or may provideexpertiseto solve first and second tier technical support issues for end-users of… more
- Robert Half Technology (Broomfield, CO)
- Description We are looking for a dedicated Help Desk Analyst I to join our team in Broomfield, Colorado. This is a Contract-to-permanent position designed for ... contributing to a collaborative and dynamic work environment. Responsibilities: * Deliver Tier 1 technical support to approximately 100 users, addressing issues… more
- GovCIO (Denver, CO)
- …a Senior Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting. This position will be located in ... Arlington, VA, and is a fully remote position. **Responsibilities** + Provide Tier I phone support and troubleshooting in compliance with established… more
- DCCA (Aurora, CO)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) ... implementation, troubleshooting and maintenance of IT systems * Provide Tier 1 ( Help Desk ) problem...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career… more
- SitusAMC (Denver, CO)
- …improve upon technical skills sets within assigned areas of expertise + Assist in training of tier I support staff and in their day to day operations as needed + ... one of our amazing careers, so that we can help you realize your potential and career growth within...Essential Job Functions: + Escalate problems to higher level tier groups as required or to supervisor. + Using… more
- SitusAMC (Denver, CO)
- …match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If ... join our team! This role provides technical and facilities support for our Denver office. This position will troubleshoot...projects as needed. Essential Job Functions: + Using service desk software to record, track and document the problem… more
- TEKsystems (Englewood, CO)
- IT Support Engineer W/ Google Workspace, JIRA, Okta, Cisco Webex Looking for a IT Support Engineer with solid experience working/supporting a Google Workspace ... products into a companies environment Job Description The IT specialist provides support for IT departments and end users ensuring that computer hardware, software,… more
- University of Colorado (Boulder, CO)
- …as an active member of the SLTS team. + Respond to and resolve help desk tickets related to desktop support and general IT issues based on availability and ... it. Many departments provide involvement opportunities, educational resources, and support services to help students find their...manages Confluence pages and knowledge bases (eg, for SLTS Support Desk ) to standardize support ,… more
- Parsons Corporation (Colorado Springs, CO)
- …Special Access Program (SAP) activities. **"What You'll Be Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 (Service Desk ) and Tier 2 ... hardware or software to upgrade organization's infrastructure. Provides technical support to computer users to help solve...Provides technical support to computer users to help solve users' problems. This position will support… more